Manager Innovation Lab, XR Solutionist

<p style="text-align:left"><b>Job Description Summary</b></p>At Novartis, we are reimagining medicine to improve and extend people’s lives. Alongside breakthrough science, we leverage advanced technologies to enable better decisions, richer engagement, and measurable impact across complex healthcare ecosystems.<br><br>The Manager, Innovation Lab – XR Solutionist (MAVA) sits within the Innovation Lab (iLab), part of Marketing Technology Product Management within the Integrated Marketing Organisation. <br><br>You will join a highly innovative, intrapreneurial team focused on accelerating immersive and emerging technologies—including XR, spatial computing, and AI‑enabled experiences across Novartis.<br><br>We think differently here. We experiment, learn fast, and design the future today<p style="text-align:inherit"><br /> </p><p style="text-align:left"><b>Job Description</b></p><div><p><b>Key Responsibilities</b></p></div><div><ul><li><p>Coordinate the end‑to‑end delivery of XR initiatives across multiple channels, from concept through execution and optimisation.</p></li><li><p>Align internal and external partners including marketing, engineering, design, agencies, and XR vendors to ensure cohesive and high‑quality solution delivery.</p></li><li><p>Translate business needs into structured execution plans, timelines, and deliverables, facilitating requirements gathering and feasibility discussions.</p></li><li><p>Serve as the operational hub for XR projects, ensuring clear communication, smooth handoffs, and effective stakeholder management throughout the lifecycle.</p></li><li><p>Define and apply measurement frameworks for XR initiatives, including KPIs, engagement metrics, usability insights, and business impact indicators.</p></li><li><p>Develop dashboards, reports, and performance summaries to guide decision‑making and identify opportunities for enhancement or scale.</p></li><li><p>Drive operational excellence by implementing standards, documentation, and best practices to improve XR delivery workflows.</p></li><li><p>Support experimentation cycles by coordinating testing, user feedback, and outcomes documentation.</p></li><li><p>Stay current with emerging XR technologies, platforms, and hardware, contributing insights to the Innovation Lab roadmap.</p></li><li><p>Represent the Innovation Lab in reviews, demonstrations, and capability discussions with stakeholders.</p></li></ul></div><div><p></p><p><b>Experience Required</b></p><ul><li><p>Bachelor’s degree in Business, Technology, Digital Media, Computer Science, or a related field.</p></li><li><p>Experience coordinating or managing XR, immersive, mobile, or interactive technology projects.</p></li><li><p>Strong ability to collaborate across multidisciplinary teams spanning technical, creative, analytics, and business functions.</p></li><li><p>Familiarity with XR hardware and platforms such as Apple Vision Pro, Meta Quest, or equivalent.</p></li><li><p>Experience defining and interpreting KPIs, dashboards, and performance metrics.</p></li><li><p>Excellent organizational, communication, and stakeholder management skills.</p></li><li><p>Passion for emerging technology, structured experimentation, and continuous improvement.</p></li></ul></div><p></p><p><b><span>Why Join Novartis Innovation Lab </span></b></p><ul><li><p><span>Work on high-impact problems that enable innovation acceleration at the intersection of science, emerging technology, and human behavior </span></p></li></ul><ul><li><p><span>Contribute to reusable capabilities that shape how Novartis innovates at scale </span></p></li></ul><ul><li><p><span>Operate in a true customer-centric innovation discipline environment that values evidence, experimentation, and learning  </span></p></li></ul><ul><li><p><span>Build and validate next-generation digital solutions in a global pharmaceutical enterprise </span></p></li></ul><p><span> </span></p><p><span> </span></p><p><i>Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve</i></p><p style="text-align:inherit"><br /> </p><p style="text-align:left"><b>Skills Desired</b></p>Agility, Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model