Manager, Demand Planner, Customer Partnership & Supply Orchestration

Working with Us
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Position Summary

• Intercon Regional Lead: People Manager, senior stakeholders (SVP/VP) for demand planning activities – recommendation: Director

• Regional / Market(s) Lead, Multiple Markets, senior stakeholder management (VP/ED/SD), for demand planning activities - recommendation: Associate Director/ Senior Manager / Mgr

Serving as primary interface between the local Market and Global Supply Chain.

Responsible for market demand planning as well as in-market management, coordination, and communication for assigned markets/customers and local representatives if applicable.

Prepare and execute robust Demand Consensus Meetings as well as support Market S&OPs and S&OE process within CPSO & GSC.

Utilize analytical, marketing, and sales data to estimate future product demands.

They develop an effective forecast model by paying attention to industry trends and demand patterns.

They monitor and report essential changes to sales forecasts, business strategies, and budgets.

They support management with risk assessment and activities to help mitigate the risk and propose and implement solutions that accurately improve demand forecasts.

They create and generate forecasts using available data, seasonality, and variability metrics and coordinate logistics to deliver products and support marketing materials.

Key Responsibilities

• Lead Demand Consensus Meetings with cross-functional teams (BI&T, Product Managers, Finance, Market Contacts, and BI&T in-market teams).

Ensure DCM outcomes, including clear decisions, risk and opportunities, selection amongst low/middle/high scenario for planning case, and escalations to S&OP are documented and circulated.

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• Partner with markets to reflect internal/external market data, qualitative adjustments to short-medium risks and opportunities and intelligence into the forecast.

Insights include competitive intelligence, supply chain disruptions, seasonality adjustments, adjustments to hedge on uncertain outcomes such as anticipated parallel trade, new claims/indications, promotion uplift, regulatory approval, timelines, LOE and generic entry dates, competitive pipeline development, health policy and reimbursement changes, market access and pricing negotiations, pharmacovigilance data, and tenders.

• Ensure demand plans are optimized to manage risk based on market/supply chain dynamics.

• Execute ad hoc analytics to support needs of the business including but not limited to financial reconciliation, KPI analytics and scenario planning.

• Monitor demand planning KPIs: Forecast Accuracy, Forecast Bias, Sales consumption. Investigate significant deviations from targets and establish plans for improvement.

• Document & Investigate gaps between Finance Budget and Supply Forecast and share them through Demand Consensus Meeting, escalation through S&OP.

• Provide actionable data analysis to support business cases for demand plans using data-driven methods.

• Work with cross functional teams to support sales and finance team in revenue attainment.

• Partner on Global Demand Reviews where required.

• Support Regional S&OPs - Document & Investigate gaps between Finance Budget and Supply Forecast and share them through Demand Consensus Meeting.

• Participate in the integration & coordination of demand strategies between markets/customers and OpU Supply Chain planning to drive exceptional customer service and in market performance.

• Work with CPSO leadership, as appropriate, to strengthen relationships with Markets/Customers and Supply teams to ensure a customer focused orientation and to ultimately ensure that required production is in place to meet required market demand.

• Support government tenders, direct import programs and clinical supply requests in alignment with local market partners ensuring communication with Demand Partners

• Support New Product Introductions as required.

• Support the discontinuation of BMS products with customer/market stakeholders.

• Provide input, as appropriate, into quarterly inventory projections and budgeting process to highlight how forecast trends are driving projection and liaise with supply sites in relation to any queries raised.

• Ensure key supply chain metrics for customers/markets in scope of responsibility are achieved, providing analysis and commentary to commercial partners.

• Liaise with business partners and Local Representatives/distributor markets within region if applicable.

Qualifications & Experience

• 3-5 years of related experience within the Pharmaceutical or Consumer industries

• Demand Planning experience, exposure to process, ERP, and Advanced Systems leading practices

• Understanding of financial terms (P&L, Budget etc) and key business drivers impacting Operations

• Understands Forecasting and Demand Planning process and KPIs (Forecast Accuracy, Bias, MAPE etc)

• Knowledge of/exposure to ERP, ideally SAP BW reporting, and related supply chain planning systems and data analysis tools (ex-Tableau, Excel)

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Bristol-Myers Squibb Company is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity ©2022 Bristol-Myers Squibb Company. All rights reserved.

• Understanding and exposure to current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) or other regulatory industries

• Basic operational understanding of Logistics, Warehousing and Transportation

• Knowledge of compliance procedures (regulatory/ financial /EHS)

• Strong analytical, organizational, critical thinking and problem-solving skills

• Excellent interpersonal, communication and presentation skills

• Ability to prioritize, organize and manage multiple tasks to tight deadlines.

• Customer oriented

• Demonstrate cultural sensitivity and an understanding of the global practices where business is conducted.

Why you should apply

• You will help patients in their fight against serious diseases
• You will be part of a company that encourages excellence and innovation, respects diversity, develops leaders and values its employees.
• You’ll get a competitive salary and a great benefits package including, but not only, an annual bonus, pension contribution, family health insurance, 27 days of annual leave , access to BMS Cruiserath on-site gym and life assurance

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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R1602050 : Manager, Demand Planner, Customer Partnership & Supply Orchestration