Manager, Customer Contract Administration

What Customer Contract Administration (OptiFreight Logistics) contributes to Cardinal Health

As a Manager (Contract Administrator) within Sales Operations (OptiFreight Logistics), you will primarily support our more complex OptiFreight Logistics contracts and customers through the execution of related contracting activities.  You will partner with our Legal, Sales, Finance and Cross-functional Teams, to review and carry out the strategy associated with the business, while ensuring compliance and process maintenance. This role will have direct customer facing contract negotiation responsibility and will have management responsibility for 1 direct report.

Responsibilities

This role will be responsible for the coordination and administration of Customer contract terms and conditions, contact activations, as well as all contracting activities.

• Draft assigned customer contracts using Apttus
• Review all assigned contracts for adherence to standard business terms
• Collect and document key contracting input from cross-functional teams and stakeholders [Sales, Product Marketing, Finance, other].
• Facilitate stakeholder review and approval for all redlines
• Involved in direct customer contract negotiations
• Communicate business related issues or opportunities to next management level.
• Assist the sales teams with the development of custom/unique contract language
• Initiate implementation activities for all fully executed contracts (e.g., send price load direction to pricing services)
• Review contracts to ensure they are clearly written such that they can be readily executed and managed.
• Trusted Advisor to the organization regarding contract interpretation, incentive calculations, and contract drivers needed to be achieved for incentive eligibility.
• Participate in design of proposed contracts and perform required analysis of alternatives.
• Review customer redlines against Apttus template terms and conditions
• Primary Point of Contact (Contract Administrator) for assigned contracts and all contract related questions
• Lead, coach, and mentor 1 direct report

Your activities may include, but are not limited to the following:

• CLM (Apttus/Conga) Proficiency
• SME for OptiFreight Logistics Contracts and Bids
• CLM Operating Discipline

          ** CLM (Contract Lifecycle Management)

Qualifications

• Bachelor’s degree or equivalent work experience preferred. Advanced Degree preferred. 
• 8+  years of related experience in roles such as Contracts Analyst, Legal/Paralegal, Project and Program Management, Sales/Marketing Analyst Preferred
• Must be a quick learner and possess excellent written, oral, and presentation skills. 
• Must be able to perform at a managerial (supervisory equivalent) level.
• Strong analytical and organization skills.
• The ability to gather feedback, display a sense of urgency, make recommendations, follow-up, and follow through to deliver timely solutions.
• Proficient in synthesizing and presenting large amounts of complex data verbally and in writing.
• Ability to work independently with minimal supervision, manage conflicting priorities, and meet deadlines.
• Ability to manage high volumes and effectively balance workload.
• Intermediate to Advanced Microsoft Office skills, particularly in MS Excel, Word, and PowerPoint, are required.
• Must be able to effectively communicate with all levels of the organization and have strong communication skills for all levels of interaction.
• Must have good presentation skills.
• The capacity to work in a team environment and manage projects accordingly.
• Experience in contracting processes and CLM (contract lifecycle management) systems knowledge.
• Aptitude to implement improvements.

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short term impact on work processes, outcomes and customers
• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
• Interactions normally involve resolution of issues related to operations and/or projects
• Gains consensus from various parties involved

Anticipated salary range: $105,100 - $135,090

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 6/7/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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