Manager, Compliance Enablement and Controls

<p style="text-align:left"><b>Job Description Summary</b></p>#LI-Hybrid<br>Locations: México, CDMX and Prague, Czech Republic<br><br>The Manager, Compliance Enablement and Controls provides centralized oversight, operational leadership, and enablement across key US Ethics, Risk &amp; Compliance (ERC) programs, with primary accountability for Healthcare Professional (HCP) Fair Market Value (FMV), non-research External Funding activities, and Compliance Training and Enablement. This role serves as a trusted operational partner, ensuring compliance with applicable laws, regulations, and Novartis policies while enabling efficient, scalable, and risk-based business execution. The position plays a critical role in strengthening controls, identifying risk signals, and continuously improving processes, systems, and stakeholder experience based business execution.<br><br><br>Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you<p style="text-align:inherit"><br /> </p><p style="text-align:left"><b>Job Description</b></p><p>Key Responsibilities <b>:</b></p><p><span><b>US Fair Market Value &amp; Enablement</b> </span></p><ul><li><p><span>Provide ongoing support for US HCP FMV program, including FMV rate determination, exception process documentation, and periodic data management and files updates. </span></p></li></ul><ul><li><p><span>Manage and triage inquiries and questions related to FMV leveling process, communicate process changes and relevant updates. </span></p></li></ul><ul><li><p><span>Support periodic FMV rate updates in collaboration with third party vendors and internal stakeholders. </span></p></li></ul><ul><li><p><span>Monitor timely close-outs of HCP engagements and Transfers of Value (TOV) support accurate and timely reporting obligations. </span></p></li></ul><ul><li><p><span>Support enablement and process automation and optimization initiatives. </span></p></li></ul><p><span><b>Compliance Controls &amp; External Funding Oversight</b> </span></p><ul><li><p><span>Support the compliance review and oversight of non-research external funding activities, including grants, sponsorships, and professional medical association engagements. Research external funding activities, including grants, sponsorships, and professional medical association engagements. </span></p></li></ul><ul><li><p><span>Assess the appropriateness of arrangements with HCOs and other external entities, ensuring consistency with Novartis policies and ERC standards. </span></p></li></ul><ul><li><p><span>Execute monitoring plans and identify trends, risks, and control gaps related to funding and HCP engagements. </span></p></li></ul><ul><li><p><span>Recommend risk mitigation actions and process simplification opportunities based on data analysis. </span></p></li></ul><p><span><b>Compliance Enablement &amp; Communications</b> </span></p><ul><li><p><span>Maintenance of US ERC business-facing compliance resources (e.g. Compliance Navigator and related agent, US ERC Hub page, WPD repository). </span></p></li></ul><ul><li><p><span>Development and automation of proactive behavioral nudges and responsive communications to associates. Provide timely, accurate responses to internal inquiries related to US ERC training assignments.  </span></p></li></ul><ul><li><p><span>Simplify and automate senior leader reporting to USLT members related to compliance topics within their functional scope (e.g. training completions, ERC incidents, RCF activities) to ensure transparency and enable &#39;tone at the top&#39; and similar actions by business leaders. </span></p></li></ul><p><span><b>Process &amp; System Improvement</b> </span></p><ul><li><p><span>Across all of the areas above, identify and implement enhancements to policies, processes, forms, and systems in collaboration with US ERC team. </span></p></li></ul><p><span> </span></p><p><span><b>Key Performance Indicators</b> </span></p><ul><li><p><span>Compliance with all applicable laws, regulations, and Novartis policies </span></p></li></ul><ul><li><p><span>Timely completion of deliverables </span></p></li></ul><ul><li><p><span>Reduction in control gaps, rework, and compliance risk </span></p></li></ul><ul><li><p><span>Quality and effectiveness of communications, training and enablement</span></p></li></ul><p></p><p><span> </span><b>Essential Requirements:</b> <b> </b></p><p></p><ul><li><p><span>Bachelor’s degree</span></p></li><li><p><span>Focus in Business, Science, Medical, Compliance, or related field preferred.</span></p></li><li><p><span>Fluent English (written and verbal) </span></p></li><li><p><span>5&#43; years in pharmaceutical, biotech, or regulated healthcare environment.</span></p></li><li><p><span>Experience in one or more of the following:  </span><span>Compliance or ERC functions, </span><span>HCP engagement and FMV processes, </span><span>External funding or sponsorship oversight, </span><span>Communications, operations or data analytics.  </span></p></li><li><p><span>Technical &amp; Professional Competencies: </span><span>Strong analytical, data interpretation, and communication skills, </span><span>Proficiency with Microsoft Office (Excel, Teams), Power Automate, PowerApps, SharePoint (super-user).</span></p></li><li><p><span>Leadership &amp; Organizational Skills: </span><span>Ability to operate independently in a complex, matrixed environment,</span> <span>Strong collaboration, communication, and influencing skills, </span><span>Demonstrated project and process management capability, </span><span>Detail</span><span> </span>oriented with strong follow<span> </span>through and risk awareness.</p></li></ul><p></p><p><b>Commitment to Diversity &amp; Inclusion:</b></p><p><i>We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.</i></p><p></p><p style="text-align:inherit"><br /> </p><p style="text-align:left"><b>Skills Desired</b></p>Business Acumen, Business Stewardship- Functional Capabilities, Courage​, Critical thinking (Analytical thinking/ problem solving)​, Delivering Collective Impact, empowerment, Ethical Leadership, Fast decision making​, Influencing, Inspirational​, Lead and Develop People, Learning agility, and Resilience, Navigates Complexity, Prioritization, Proactive and Accountable, Provide clarity on goals​, Risk Management, Self-Awareness, Social awareness and interpersonal &amp; comms skills (read the room)​, Stakeholder Management, Strategic Thinking (Connecting the dots and looking at bigger picture), Strong Execution, Talent Development