Loan Set Team Leader

Loan Set Team Leader – Durban

Life Unlimited.

At Smith+Nephew, we design and manufacture technology that takes the limits off living.

We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countries globally, and supporting this takes a huge effort.

What will you be doing?

We are currently seeking an experienced Team Leader, Orthopaedic Supply Chain (OSC) to lead our Loan Set Controllers and Field Assistants, ensuring the efficient preparation, management and distribution of loan sets, implants and inventory required to support our customers and commercial teams.

This is an exciting opportunity for a motivated leader who thrives in a fast-paced operational environment and is passionate about delivering exceptional customer service through operational excellence.

You will be responsible for overseeing the daily activities within the Orthopaedic Supply Chain operation, ensuring all customer bookings, deliveries and collections are executed accurately, on time and in full (OTIF). You will lead a team responsible for inventory management, loan set preparation, stock control and logistics coordination while ensuring compliance with quality, safety and regulatory requirements.

What will you need to be successful?

• Lead, coach and supervise Loan Set Controllers and Field Assistants.
• Coordinate daily loan set deliveries and collections to support customer and business requirements.
• Ensure all bookings are executed accurately, on time and in full.
• Manage inventory movements, replenishment activities and stock availability.
• Oversee the control and tracking of Capital, Demo and Loan equipment through company systems.
• Support monthly and quarterly stock counts and inventory audits.
• Coordinate third-party logistics providers and courier services for routine and urgent deliveries.
• Build strong relationships with Sales Representatives, Sales Managers and internal stakeholders to ensure seamless customer support.
• Train and support team members on systems, procedures and best practices.
• Ensure high standards of housekeeping, quality compliance and safety within the warehouse environment.
• Assist with after-hours callouts, deliveries and overtime requirements when required.

Successful candidates would need the following:

• Diploma or studies towards Supply Chain Management would be advantageous.
• Valid driver's licence.
• Experience
• Minimum of 3 to 4 years' experience within a warehouse, stores, logistics or supply chain environment.
• Previous experience supervising or coordinating teams.
• Experience working with inventory management systems and stock control processes.

You. Unlimited.

165 years of pioneering innovation requires a relentless focus on what’s next. We’re focused on you. You’re what’s next...

• Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
• Your Future: Annual Performance Bonus and Provident Fund Scheme, Share Save Options.
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: Medical Aid and an Employee Wellness Programme and much more.
• Flexibility: Hybrid Working Model (For most professional roles).
• Training: Hands-On, Team-Customised, Mentorship.

Stay connected and receive alerts for jobs like this by joining our talent community.

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.

Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You Unlimited, life, culture, and benefits at S+N.

Explore our new website and learn more about our mission, our team, and the opportunities we offer.

Smith+Nephew is committed to transformation and inclusion. In line with our Employment Equity Plan and targets, these will be considered as part of the recruitment process. We are committed to building an inclusive workforce that reflects the demographics of our society, including people with disabilities.