Line Manager Capability Lead

Business Introduction
GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.
Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.
Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Position Summary
You will lead the line manager capability agenda across business units in India. You will design and deliver learning solutions, coach line managers, and work closely with HR and business leaders. We value collaborators who bring practical training experience, data-led thinking, and a coaching mindset. This role offers growth, visible impact on commercial performance, and the chance to contribute to GSK’s mission of uniting science, technology and talent to get ahead of disease together.

Job Description

This is individual contributor role and work extensively with multiple stakeholders (HR, BUDs, Functional Heads) across the organization

Job Purpose

Partner with all business units within the LOC to drive the capability building agenda of line mangers (FLSMs, SLSMs, BUDs). Develop Coaching abilities of all line mangers (RBMs & Functional Head) to influence coachee’s mindset towards Business n People development in line with GSK’s values.

Key Responsibilities

Strategy & Operations

• Assist the Organization in collating line manager’s training requirements identified through training needs analysis (field development forms, performance review, attendance at sales meetings etc.)
• To work in a highly collaborative way with the business unit leaders & other SE leads with a focus on jointly creating solutions, providing expertise & supporting local experimentation
• Assist the SEMs in formulating a execution framework, and road map for structured and integrated development line mangers with the competency framework
• Establish a strong partnership with the business unit leaders, HR, Medical & Commex and demonstrate a strong understanding of the business challenges and are looked upon as a business partner by the stake holders.
• Translate business priorities into operational plans in collaboration with cross functional stakeholders and deliver on the agreed priorities
• Track the implementation of the selling excellence strategy and operational plan using appropriate KRAs, KPIs and scorecards.
• Report on progress at regular intervals and make adjustments based on feedback

Learning & Capability

• Identify learning needs using qualitative and quantitative data at individual, team and Business unit level
• Demonstrate effective facilitation skills to actively involve people in learning and motivate them to change their ways of working (both Face to Face & Virtual Classrooms)
• Design and develop blended learning solutions that build the required individual and team capabilities
• Deliver training programs ensuring key behaviors/ competencies for coaching ‘n’ leadership are developed and course delivery is in an interactive and timely fashion
• Use appropriate learning technology solutions to provide on-demand learning assets that put employees in charge of their learning.
• Contribute to creating a culture of employee owned – manager driven learning culture
• Collaborate with HR/BUDs in the development of learning materials/ interventions for Line mangers. Where appropriate, expertly manage approved external agencies to create high quality, good value solutions Conduct & co-ordinate all in-house LM induction programs as SPOC.

Drive Performance & Impact

• Track SE execution in the Business Unit leveraging multiple data points & create a compelling vison for “What the good looks like”
• Under instruction from BUDs and the Head-SE, provide in-field training support for SLSMs by attending their coaching dialogue & performance conversations, and provide timely feedback in desired fashion
• Leverage data to link lead measures to lag measures and based on the trend make improvement plans for commercial execution
• Link all SE activities to business measures (lead to lag) at all levels MR, FLSL & SLSL in an organized method and have regular interactions
• Review SLSMs coaching forms & PC templates & provide feedback to BUDs & SLSMs on qualitative aspect of it through executive reports
• Regular coordination with key stake holders (SLSMs, SE Leads) for developing “high on coaching & Performance driven culture” by Conducting Coaching Clinics at regional level
• Virtual Performance Conversations & case studies

In all areas, demonstrate an understanding of and compliance with laws, codes of conduct, policies and frameworks in which GSK operates and live our vision, values and expectations

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.

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