KEY ACCOUNT SPECIALIST IMMUNOLOGY (Based in Plovdiv / Stara Zagora / Burgas)

<p style="text-align:left !important">At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at <a target="_blank" href="https://www.jnj.com."><span style="color:#0000ff"><u>jnj.com</u></span></a>.</p><p></p><p>As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><p></p><p></p><p style="text-align:left"><b><span><span>Job Function: </span></span></b></p>Pharmaceutical Sales<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span><span>Job Sub </span></span><span><span>Function: </span></span></b></p>Key Account Management – Pharm (No Commission)<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Job Category:</b></p>Professional<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>All Job Posting Locations:</b></p>Plovdiv, Plovdiv, Bulgaria, Sofia, Bulgaria<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Job Description:</b></p><p><b>KEY ACCOUNT SPECIALIST IMMUNOLOGY</b></p><p><b>Based in Plovdiv / Stara Zagora / Burgas</b></p><p></p><p><span>Overall purpose of job:</span></p><p></p><p>He/She handle sales (marketing/commercial) tasks in order to achieve the company’s objectives, to ensure attaining targets via an objective, balanced and fair presentation of the company’s medicines.</p><p><span>Essential duties and responsibilities:</span></p><p>·       Preparation and follow-up of visits</p><p>·       Develop and maintain trust relationships with a portfolio of major KOLs</p><p>·       Serve as the link of communication between key KOLs and internal teams</p><p>·       Resolve any issues and problems faced by customers and deal with complaints to maintain trust</p><p>·       Play an integral part in generating new relationships with HCPs</p><p>·       Double visits with company employees in other positions to all events and physicians, where medicines may need to be presented because of the subject-matter</p><p>·       Organizing, planning and managing the daily number of expected visits, frequency of visits in line with the categorization</p><p>·       Daily reporting obligation in the iCONNECT system</p><p>·       Looking for new customers, new opportunities</p><p>·       Liaise with HCPs who work in the accounts in his area who belong to the prescribed target group and with the partners who play a part in realizing the sales objectives (e.g. opinion leader, pharmacies, nurses)</p><p>·       Making speeches, departmental presentations</p><p>·       Organizing events, representing the company at congresses</p><p>·       Regular maintenance of the database, targeting</p><p>·       Classifying customers into accounts, organizing activities knowing the customer’s role within the account while relying on it</p><p>·       Knowing the market and the activities of the competitors, forwarding information to the managers</p><p>·       Drawing up written reports specified by the Sales Manager on time and making oral reports</p><p>·       Financial discipline, settlements made accurately and precisely on time</p><p>·       Knowledge of the product, knowledge of TA, knowledge of technical literature</p><p>·       Knowledge of therapeutic and financing protocols in connection with the TA</p><p>·       Rational investment of the financial assets – promotional budget – entrusted to him, compliance with this limit and appropriate administrative records</p><p>·       Safekeeping and maintenance of the assets entrusted to him</p><p>·       Active participation in the cycle and sales meetings after sufficient preparation</p><p>·       Active participation in the trainings</p><p>·       Compliance with deadlines and SOPs</p><p> </p><p><span>Other features of the job:</span></p><p>·       accurate, timely, compliant work and task follow up;</p><p>·       ethical behaviour in line with J&amp;J’s Credo values is required;</p><p>·       he/she should have up-to-date knowledge and keep existing company procedures and related rules; detailed knowledge of HCBI SOPs is a must.</p><p>·       Ensuring safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met</p><p>·       Ensuring HCC and Legal requirements are fully understood, appropriately managed and complied with when planning and executing daily duties / projects</p><p>·       Ensuring inspection readiness with respect to personal training compliance, and availability of a recent CV and individualized job             </p><p> </p><p><b>Job Requirements:</b></p><p><b> </b></p><p><span>Requirements (knowledge, education, skills):</span></p><p>·       Education: University / Bachelor’s Degree or Equivalent, preferably in a relevant medical discipline</p><p>·       Experienced in ethical promotion of innovative treatment options (min. 2 years)</p><ul><li><p>Experience in sales and providing solutions based on customer needs</p></li></ul><p>·       Location and mobility: 10% office/home based and 90% travels</p><p>·       Positive attitude to change if needed, ability to challenge &#34;status quo&#34;</p><p>·       Excellent communication skills (oral, business writing, presenting and listening)</p><p>·       Native local speaker and fluent English knowledge of both spoken and written,</p><p>·       High level of ethical standards in business</p><p>·       Honest, trustworthy personality</p><p>·       Professional experience from pharmaceutical business environment</p><p>·       result-oriented thinking; strong customer focus and service-oriented personality; proactive attitude; sense of urgency; open for innovations; open for changes; good organizing skills; strong analytical and numerical skills; convincing communication skills; good presentation and business writing skills; ability to understand and interpret the market, customer and internal environment</p><p>·       high level of ethical standards in business; conformity to the rules; compliance with healthcare related laws and regulations</p><p>·       good computer skills</p><p>·       compliant driver</p><p> </p><p><span>Organisational Behaviours:</span></p><p>In addition to individual role responsibilities employees are expected to deliver against key organisational behaviours. These are:</p><p> </p><p><b>LIVING OUR CREDO</b></p><p><span style="color:#221e1f">·       </span>Demonstrate and inspire the behaviours that reinforce Our Credo.</p><p><span style="color:#221e1f">·       </span>Serve as a role model for making Credo-based decisions</p><p><span style="color:#221e1f">·       </span>Create a trusting, collaborative, and ethical work environment</p><p><span style="color:#221e1f">·       </span>Maintain the highest standards of quality, compliance and accountability</p><p><span style="color:#221e1f">·       </span>Champion programmes and initiatives that support our environment and communities</p><p> </p><p><b>CONNECT</b></p><p><span style="color:#221e1f">·       </span>Develop deep insights into the needs of our patients, customers, markets and communities.</p><p><span style="color:#000000">·       </span>Cultivate external relationships and partnerships</p><p><span style="color:#000000">·       </span>Be insight-driven to uncover unmet needs</p><p><span style="color:#221e1f">·       </span>Forge internal collaboration across the company</p><p> </p><p><b>SHAPE</b></p><p><span style="color:#221e1f">·       </span>Drive innovation; anticipate and shape industry and market changes to advance health care.</p><p><span style="color:#221e1f">·       </span>Translate insights into viable products and solutions that create value</p><p><span style="color:#221e1f">·       </span>Challenge the status-quo; lead and adapt to change</p><p><span style="color:#221e1f">·       </span>Take and manage appropriate risks</p><p> </p><p><b>DELIVER</b></p><p><span style="color:#221e1f">·       </span>Deliver results by taking personal accountability and inspiring and mobilising others</p><p><span style="color:#221e1f">·       </span>Empowering people to act with speed, agility, and accountability</p><p><span style="color:#221e1f">·       </span>Demonstrate a global and company-wide mindset</p><p><span style="color:#221e1f">·       </span>Balance short and long-term strategic choices</p><p> </p><p><b>LEAD</b></p><p><span style="color:#221e1f">·       </span>Create an environment where leadership and talent development is top priority.</p><p><span style="color:#221e1f">·       </span>Take ownership for talent acquisition, performance and development of self and others</p><p><span style="color:#221e1f">·       </span>Maximise the power of diversity and inclusion</p><p><span style="color:#221e1f">·       </span>Engage in transparent and constructive conversations</p><p> </p><p><span>Core competencies required for this role:</span></p><p>The employee is obliged to become familiar with and master the working practices adopted by the company and perform his/her work accordingly. Based on the instructions of his/her supervisor, the employee shall perform all tasks not included in this job specification according to the best of his/her knowledge which fall within his/her scope of activities in view of their nature or which he/she can be expected to perform regarding his/her capabilities. The employee agrees that the tasks and expectations stated either orally or in writing by his/her supervisors constitute part of his/her position.</p><p> </p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p> </p><p> </p><p><b>Required Skills: </b></p><p> </p><p> </p><p><b>Preferred Skills:</b></p>Account Management, Analytical Reasoning, Coaching, Communication, Competitive Landscape Analysis, Cross-Functional Collaboration, Customer Centricity, Customer Experience Management, Customer Satisfaction, Personalized Services, Pharmaceutical Sales Marketing, Presentation Design, Problem Solving, Relationship Building, Revenue Management, Sales Presentations, Sales Trend Analysis, Solutions Selling