Key Account Manager (Eastern Region, Ukraine)

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At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Sales Territory: Eastern Region, Ukraine

Preferred Candidate Location: Dnipro or Poltava

Role Summary

We are seeking a motivated and commercially driven Key Account Manager to drive business growth and strengthen relationships with key healthcare stakeholders across the assigned territory. The successful candidate will be responsible for developing strategic customer partnerships, executing commercial plans, supporting product adoption, and achieving sales and market share objectives.

Key Responsibilities:

• Develop and maintain strong relationships with key customers, distributors, healthcare decision-makers, and clinical stakeholders, serving as the primary commercial contact and driving long-term partnership growth.

• Collaborate with distributors and customers to identify business opportunities, understand market trends and customer needs, and support the successful execution of commercial and marketing initiatives within the assigned territory.

• Promote products and communicate their clinical and business value to customers and partners.

• Build and maintain a positive and professional image of the company's products through the provision of high-quality scientific, clinical, and commercial information.

• Execute local commercial and marketing strategies to achieve business objectives and maximize market potential.

• Develop and implement territory plans based on market analysis, customer insights, and business priorities.

• Assess market potential and contribute to forecasting, business planning, and strategic decision-making.

• Monitor business performance, analyze sales trends, and recommend corrective actions when needed.

• Organize and participate in customer meetings, educational events, workshops, and industry conferences.

• Support tender activities and contribute to business opportunities within the healthcare market.

• Identify and develop new business opportunities and regional projects in collaboration with distributors and healthcare institutions.

• Analyze market dynamics, competitive activity, and pricing trends within hospital and retail healthcare segments.

• Maintain high standards of customer service and ensure compliance with company policies and ethical standards.

• Provide regular business updates, forecasts, and performance reports.

Requirements:

Education & Experience

• Bachelor's degree in Life Sciences, Pharmacy, Medicine, Business, or a related field.

• Minimum 3 years of experience in Key Account Management, Sales, Product Management, or a related commercial role within healthcare, medical devices, or pharmaceuticals.

• Experience working with hospital customers, distributors, and healthcare decision-makers.

• Experience with public procurement and tender processes is considered an advantage.

• Experience in territory management, business planning, and execution of commercial activities.

Knowledge & Skills

• Strong understanding of the Ukrainian healthcare market and procurement environment.

• Strong understanding of sales, account management, and marketing principles.

• Proven ability to develop account strategies and execute business plans.

• Experience building effective relationships with senior healthcare stakeholders, including department heads, medical directors, hospital administrators, and regional healthcare authorities.

• Strong analytical and problem-solving capabilities.

• Excellent communication, presentation, and negotiation skills.

• Strong planning, prioritization, and territory management skills.

• Ability to work independently and effectively manage multiple priorities.

• Proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.

• Knowledge of English at Pre-Intermediate level or higher will be considered an advantage.

• Valid driver's license and willingness to travel within the assigned territory.

Competencies

• Customer Focus

• Business Acumen

• Strategic Thinking

• Relationship Building

• Influencing and Negotiation

• Accountability and Ownership

• Collaboration

• Results Orientation

• Leadership Mindset

What You'll Bring

You are a proactive relationship builder with a strong commercial mindset, capable of navigating complex healthcare environments and engaging effectively with senior stakeholders. You thrive in a customer-facing role, enjoy developing long-term partnerships, and are passionate about delivering business results while improving outcomes for patients and healthcare providers.

What We Offer

• Opportunity to work in a dynamic international healthcare company.

• Competitive compensation package and performance-based incentives.

• Professional development and training opportunities.

• Company car and business tools.

• Supportive and collaborative working environment.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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