Key Account Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

Key Account Manager

 

The Key Account Manager will be based in Zalaegerszeg and will report to the Account Management Director – Flex Automotive.

In this highly visible customer-facing role, you will be responsible for managing the a major European automotive account, driving customer satisfaction, profitability, and growth. You will serve as a key commercial contact for the customer, working closely with global cross-functional teams to support business objectives and develop long-term customer partnership.

This role offers a unique opportunity to gain exposure to virtually every aspect of the business, interact with senior customer stakeholders, and develop a broad understanding of global automotive operations.

What a typical day looks like:

• Manage relationships with customers for pre- and post-awarded programs, overseeing contract renewals, changes, and maintenance
• Monitor account profitability, revenue performance, and key financial metrics.
• Lead commercial negotiations, including pricing adjustments, compensation discussions, and contract-related topics.
• Collaborate with Internal stakeholders to drive customer success.
• Handle customer escalations and support the resolution of commercial, operational, and supply-related challenges.
• Drive operating profit improvement initiatives and support cost optimization activities.
• Monitor the launch of new programs and support financial reviews to ensure business objectives are achieved.
• Identify opportunities to grow existing customer relationships and support new business development activities.
• Ensure a high level of customer satisfaction while balancing customer expectations and business objectives.
• Travel  occasionally to customer locations across Europe to strengthen relationships and support business needs.

The experience we’re looking to add to our team:

• Bachelor's degree in Business, Engineering, or a related field, or equivalent professional experience.
• Minimum 5 years of experience in Account Management, Sales, Business Development, or a customer-facing role.
• Experience working with multinational customers, ideally within the automotive industry.
• Fluent English skills.
• Strong commercial mindset and customer relationship management skills.
• Excellent analytical skills with the ability to interpret financial data and business performance indicators.
• Strong negotiation, presentation, and stakeholder management skills.
• Ability to build effective relationships across all levels of an organization.
• Proactive, detail-oriented, and solution-focused approach.
• Strong ownership mentality and willingness to take initiative.

What you’ll receive for the great work you provide:

• Fringe benefits: bonus, Cafeteria
• Collaborative and supportive global team providing a dynamic work environment.
• Exciting multi-industry customer engagements and tasks.
• Ability to see future development of technology in automation.
• Stable, dynamically developing multinational corporate background.
• Opportunity for continuous professional development provided by various and challenging tasks.

 

AO16

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Job Category

Sales - Marketing - Account Mgmt

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).