Key Account Manager

<h2><b>Job Description:</b></h2><p>Key Account Manager<br /><br />Company:** Ferring India<br /><br />---<br /><br />Job Summary<br /><br />As a Key Account Manager at Ferring India, you will be responsible for developing and maintaining strong, long-term relationships with our most important clients. You will drive sales growth, optimize account performance, and ensure customer satisfaction through strategic account management and effective communication.<br /><br />---<br /><br />Job Responsibilities<br /><br />* Develop and execute strategic account plans to achieve sales targets and expand our presence within key accounts.<br />* Cultivate and maintain strong, lasting relationships with key stakeholders and decision-makers within assigned accounts, ensuring high levels of customer satisfaction and loyalty.<br />* Conduct thorough customer analysis to identify needs, opportunities, and potential challenges, and tailor solutions accordingly.<br />* Lead the entire sales cycle, from prospecting and negotiation to closing deals and providing ongoing support, leveraging your expertise in Pharmaceutical Sales.<br />* Implement and optimize multi-channel marketing and digital sales strategies to maximize reach and engagement with key accounts.<br />* Continuously monitor market intelligence to identify new trends, competitive activities, and opportunities for growth.<br />* Collaborate effectively with internal teams, including marketing, medical affairs, and customer service, to ensure seamless account management and service delivery.<br />* Proactively identify and address customer concerns, demonstrating resilience and adaptability in resolving complex issues.<br />* Contribute to the development and refinement of overall Sales Strategy and Sales Optimization initiatives.<br />* Deliver consistent and measurable results against sales objectives and key performance indicators.<br /><br />---<br /><br />Job Qualifications<br /><br />* Proven experience in Key Account Management or a similar senior sales role, preferably within the pharmaceutical industry.<br />* Demonstrated ability to **Communicate Effectively** with diverse stakeholders at all levels.<br />* Strong proficiency in **Customer Analysis** and developing tailored solutions based on insights.<br />* Exceptional skills in **Customer Relationship Management** and fostering long-term partnerships.<br />* Experience with **Customer Success Management** methodologies.<br />* A track record of consistently achieving and **Deliver[ing] Results** in a competitive sales environment.<br />* Familiarity with **Digital Sales** tools and techniques.<br />* Proven ability to **Display Resilience and Adaptab[ility]** when facing challenges and changing priorities.<br />* Strong self-management skills with the ability to **Manage Self** effectively to meet targets.<br />* Proficiency in gathering and utilizing **Market Intelligence**.<br />* Experience with **Multi-Channel Marketing** approaches.<br />* In-depth knowledge of **Pharmaceutical Sales** processes and regulations.<br />* Understanding of **Sales Optimization** techniques and best practices.<br />* Demonstrated expertise in strategic **Sales Strategy** development and execution.<br />* Highly skilled in **Selling** and negotiation techniques.<br />* A strong team player with the ability to **Work Collaboratively** across departments.</p><h2><b>Location:</b></h2>Ferring India M&amp;S