Key Account Manager
Full-time
Description
<h2><b>Career Category</b></h2>Sales<h2></h2><h2><b>Job Description</b></h2><p><u><b>Accountability</b></u></p><p><u><b>To the Senior Manager Sales</b></u></p><div><span><span>•</span></span><span>Maximizes </span><span>promotion</span><span> </span><span>of</span><span> our products based on a multi stakeholder approach (</span><span>KOLs, </span><span>Pharmacy, lead </span><span>local </span><span>clinicians) </span></div><div><span><span>•</span></span><span>Ensure </span><span>promotion</span><span> objectives in the hospital accounts in territory</span></div><div><span><span>•</span></span><span>Builds and maintains high quality customer relationships as well as internal cross collaboration</span></div><div><span><span>•</span></span><span>Differentiates Amgen and our products</span><span> from competitors</span></div><div><span><span>•</span></span><span>Ensure relevant information is shared other stakeholders at Amgen</span></div><p><u><b>Responsibility</b></u></p><p><b>Planning </b></p><div><span><span>•</span></span><span><span> </span></span><span>Map decision processes and identify key decision makers</span></div><div><span><span>•</span></span><span><span> </span></span><span>Implement and monitor an action plan for the accounts on territory based </span><span><span> </span></span></div><p><span><span> </span></span><span>on deeper analysis of TA influenced by different factors, insights: </span></p><div><span><span>-</span></span><span><span> </span></span><span>competitors,</span></div><div><span><span>-</span></span><span><span> </span></span><span>customers,</span></div><div><span><span>-</span></span><span><span> </span></span><span>reimbursement changes, situations</span></div><div><span><span>-</span></span><span><span> </span></span><span>new therapies</span></div><div><span><span>•</span></span><span><span> </span></span><span>Effective in customer planning in line with the marketing strategy, </span><span><span> </span></span></div><p><span><span> </span></span><span>implement C360</span></p><div><span><span>•</span></span><span><span> </span></span><span>Achieve</span><span>s</span><span>/exceeds</span><span> POA and tracks C360 KPIs (Tableau)</span></div><div><span><span>•</span></span><span><span> </span></span><span>Account level planning of interactions based on customer preferences</span></div><div><span><span>•</span></span><span><span> </span></span><span>Contribute to development of the marketing/commercial strategy</span></div><div><span><span>•</span></span><span><span> </span></span><span>Scanning business trends and business opportunities (prepare for the </span></div><p><span><span> </span></span><span>future)</span></p><p><b>Execution</b></p><div><span><span>•</span></span><span><span> </span></span><span>Build relationships with identified stakeholders</span></div><div><span><span>•</span></span><span><span> </span></span><span>Execution of planned activities in matrix organization</span></div><div><span><span>•</span></span><span><span> </span></span><span>Proactively act on the territory, raise challenges to other departments, </span></div><p><span><span> </span></span><span>suggest appropriate actions/solutions, involve relevant functions</span></p><div><span><span>•</span></span><span><span> </span></span><span>Usage of different complimentary channels to engage with customers </span><span><span> </span></span></div><p><span><span> </span></span><span>(focused on F2F, remote and hybrid)</span><span> and skilled in usgae of different IT </span></p><p><span><span> </span>tools (Webex, Miro, MS teams)</span></p><div><span><span>•</span></span><span>Operates within<span> </span>the agreed expense budget<span> </span>aligned with POA priorities</span></div><p><b>Tracking</b></p><div><span><span>•</span></span><span><span> </span></span><span>Follow-up and update account analysis, stakeholder analysis ensuring </span></div><p><span><span> </span></span><span>developing understanding of customer needs</span></p><p></p><p><u><b>Outputs</b></u></p><div><span><span>•</span></span><span>Action plans per Account </span></div><div><span><span>•</span></span><span>High quality internal and external customer relationships</span></div><div><span><span>•</span></span><span>Differentiate Amgen and our products</span></div><div><span><span>•</span></span><span>Meet </span><span>promotion</span><span> targets for the territory</span></div><p><span>Periodic activity reports in covered area</span></p><p></p><p></p><p><u><b>Qualifications</b></u></p><p></p><p><b>Minimum Requirements</b></p><p><span>Bachelor’s degree in life science or (bio) medical sciences</span></p><p><span>5-8 years of experience as </span><span>Biopharmaceutical</span><span> Rep promoting pharmaceutical products</span></p><p><span>Demonstrated track record of introduction of new products </span></p><p><span>Thorough knowledge of </span><span>the majority of</span><span> decision makers in his/her area</span></p><p><span>Proficient in doing scientific/promotional presentations</span></p><p><span>Demonstrated track record of working with objectives and achieving them</span></p><p><span>History of working in innovative and/or multinational companies</span></p><p><span>Able to read scientific articles and to do oral presentations in English</span></p><p><span>Digital affinity, able to use </span><span>different </span><span>digital tools on skill level</span></p><p></p><p></p><p><b>Advantage:</b></p><p><span>Experience in hospital pharmaceutical products</span></p><p><span>History of working in complex and cross-functional teams</span></p><p><span>Experience as Key Account Manager</span><span> minimum three years</span></p><p><span>Fluency in English, both in oral and written communication</span></p><p></p><p></p><p><u><b>Competencies</b></u></p><div><span><span>•</span></span><span>Strong leadership skills</span></div><div><span><span>•</span></span><span>Strategic thinker to manage a complex portfolio and maximize overall account return </span></div><div><span><span>•</span></span><span>Able to think long-term as well as short-term</span></div><div><span><span>•</span></span><span>Strong analytical skills to assess the profitability of different scenarios</span></div><div><span><span>•</span></span><span>Creativity and capacity to explore and propose different alternatives</span></div><div><span><span>•</span></span><span>Good medical background to be able to know thoroughly our products</span></div><div><span><span>•</span></span><span>Excellent interpersonal/communication skills to interact with clients and colleagues</span></div><div><span><span>•</span></span><span>Objective/results and customer oriented</span></div><div><span><span>•</span></span><span>Able to work under pressure</span></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>.
Amgen
BIOTECHNOLOGY
Small Molecules, Biologics
LocationTHOUSAND OAKS, CA
Employees27,000
Open Jobs1405
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