Junior Customer Service Representative

The Customer Service Representative supports the day-to-day customer order process and provides frontline service to internal teams and external customers. Responsibilities include processing customer orders accurately and on time, monitoring and tracking order status, assisting with the customer approval process, collaborating with cross-functional partners to resolve basic order issues, supporting sales order inventory checks, performing basic sales operations tasks, and managing CRM and ERP data entry. Must follow company policies and participate in team meetings and continuous improvement efforts.