IT Service Desk Analyst
Tactile Medical
This listing was originally posted on Tactile Medical's careers page. Formulate is an equal opportunity job aggregator and is not involved in the hiring process. Where salary information is estimated, it is derived from BLS industry benchmarks and may differ from actual compensation.
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Upgrade to Pro — $25/moAt Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.
The IT Service Desk Analyst position will provide customer service and technical support to all Tactile employees and contractors and are responsible for providing resolutions to internal customers through expert problem identification, analysis, and appropriate troubleshooting. This position will receive trouble tickets via email, ticketing system, or telephone and are responsive and effective in creating tickets, resolving tickets and/or coordinating escalation for resolution.
Accountabilities & Responsibilities
Education & Experience
Required:
Knowledge & Skills
Competencies
Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.
Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.
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Wraps for Lymphedema Patients
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