JOB DESCRIPTION:
IT Quality Manager
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream of .
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This is a global role based in Bogotá, Colombia.
As an IT Quality Manager, you will be responsible for managing and overseeing the IT Validation Quality Management System, processes, and continuous improvement initiatives. This role plays a key part in driving a strong culture of Quality and Compliance across Abbott IT, ensuring inspection readiness and providing visibility into quality performance metrics and action plans across enterprise platforms, including SAP-based systems supporting GxP and business-critical processes.
You will collaborate closely with internal and external stakeholders to define and execute quality and compliance strategies aligned with business objectives, while supporting global quality initiatives within a regulated and GxP environment.
What You’ll Do
Manage and oversee the IT Validation Quality Management System, including processes, controls, and continuous improvement efforts.
Oversee quality, validation, and compliance activities for SAP systems (e.g., ECC, S/4HANA, SAP MDG) in regulated environments.
Ensure SAP changes follow validated SDLC, change control, and release management processes.
Partner with SAP delivery, Basis, and functional teams to ensure quality-by-design across SAP implementations and upgrades.
Lead Software Quality Assurance (SQA) Operations and support GxP inspection readiness activities.
Drive and promote a sustained culture of quality and compliance across the IT organization.
Provide management visibility through quality system metrics, performance monitoring, and reporting.
Manage daily operations, capacity, and demand for IT Quality and Compliance functions.
Lead and manage SQA operational staff, including work assignment, performance monitoring, and service provider oversight.
Partner with divisional and corporate stakeholders to align and standardize quality and compliance best practices.
Assess quality and compliance processes and deliver training and education to IT and business teams as needed.
Lead and contribute to IT quality strategy, vision, and improvement initiatives in collaboration with internal and external partners.
Support audit and inspection activities and ensure ongoing audit readiness.
Coach and guide team members and contribute to the development of quality capabilities within the organization.
Required Qualifications
Bachelor’s degree or higher, or equivalent experience.
Minimum of 8 years of experience in IT Quality, IT Compliance, or a related Quality function.
Prior experience with:
CSV / CSA management
Quality System management
Identification and execution of process improvement initiatives
Experience managing or leading operational teams in an IT project environment.
Strong knowledge of software development lifecycle (including GAMP 5, Waterfall & Agile), IT Change Management, and IT controls.
Experience working in regulated environments with audit and inspection requirements.
Strong communication skills and ability to engage effectively with senior management and cross-functional stakeholders.
Experience managing service providers and external partners.
Preferred Qualifications
Certifications such as:
ISTQB Certified Tester – Foundation Level
ASQ Certified Software Quality Engineer (CSQE) or equivalent demonstrated mastery of software quality engineering principles.
ISO 9001 or ISO 13485
Experience with GxP environments and inspection readiness activities.
Prior experience in Software Quality Assurance (SQA) roles.
Demonstrated ability to drive continuous improvement and foster a quality-driven mindset across teams.
Experience supporting SAP platforms (ECC, S/4HANA, or SAP GxP modules) within GxP environments.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Information Risk & Quality Assurance
DIVISION:
BTS Business Technology Services
LOCATION:
Colombia > Bogota : Building II
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
No
MEDICAL SURVEILLANCE:
Yes
SIGNIFICANT WORK ACTIVITIES:
Not Applicable