IOL Manager, NSW West

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Responsibilities:

As an IOL Manager – Surgical Sales you will be supporting surgical facilities, and you will be trusted to oversee the overall IOL portfolio, showcasing expertise in our products’ benefits and differentiating vs. competitive products by providing high technical consultancy in assigned accounts. You will work with Account Managers, Tender and Pricing teams to provide the right customer solutions. In this role, a typical day can include:

-Driving total IOL revenue and market share in the territory (NSW West Territory)

-Accelerating PCIOL (Presbyopia Correcting IOLs) penetration

-Facilitating the Accelerator program in selected accounts

-Managing tender requirements working with internal teams

-Working with Customer Operations on consignment, leveraging MyAlcon360

-Developing new business with customers to achieve sales targets.

-Maintaining and optimizing existing relationships and managing business with existing key customers.

-Providing feedback on competitor activities in the field via line management.

-Maintaining and upholding an excellent company image.

Competencies:

•Deep knowledge of all IOLs. Ability to detail the full portfolio of IOL products. Ability to competitively position Clareon vs. modified/advanced monofocals.

•You will be joining a talented team, committed to outstanding results where everyone shows high levels of collaboration, innovation, and customer focus.

•Excellent communication, presentation, and negotiation skills, both technical and interpersonal. Ability to effectively convey clear, complete, and focused information, and to interact with all levels of authority, tailoring messages to audiences and listen to other views.

•Customer oriented mindset and strong customer relationship management.

•Flexibility, motivation, self-confidence, resilience, goal orientated mindset with a strong sense of drive.

•Strong logical and analytical skills to solve problems, ability to work independently and be proactive. Strong business decision making, based on data, fairness, and consistency.

•Experience with CRM applications (such as Salesforce) to manage relationships, complete account and call planning is desired.

Education:

•Tertiary qualifications in optometry, orthoptics, science or business

Work Experience:

2-3 years of experience in customer facing roles within surgical environment or other industries

Strong understanding of ophthalmic procedures, product technology, and selling to the medical profession

Demonstrable track record developing and executing business plans, goal setting and team building, performance management

Strong desire and ability to learn technical knowledge

Why join Alcon?

- Join a global leader with a rich history of innovation and excellence in eye care.

- Be part of a collaborative and supportive team culture that values diversity and inclusion.

- Enjoy a competitive compensation package and opportunities for career advancement.

- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.

If you're ready to take the next step in your career and lead a dynamic team towards success, we want to hear from you! Apply now and join us in shaping the future of eye care at Alcon.

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