Internship: Consumer Needs Research

Job Title

Internship: Consumer Needs Research

Job Description

Start Date: September-October 2026

Duration: at least 6 months

Type: Internship (thesis possible)

Weekly Presence: 40h (minimum 32h)

Location: Eindhoven

Your role:

• Support the planning, coordination, and execution of consumer research studies across multiple sub‑businesses. The domain the team works in is Mother and Child Care. 

• Assist in validating consumer needs related to product features, benefits, and experiences using qualitative and/or quantitative research approaches.

• Work with existing user study platforms, digital research tools, and datasets to support study execution and analysis.

• Help synthesize research findings into clear, structured insights that can inform early‑stage product decisions (e.g. IPM input).

• Contribute to documentation, reporting, and presentation of research findings for internal stakeholders.

• Collaborate with cross‑functional partners (e.g. Experience Innovation, Marketing, Consumer Care) under guidance.

• Follow Philips’ quality, privacy, ethics, and compliance standards in all research activities.

• Engage in regular feedback and coaching sessions, demonstrating learning and continuous improvement.

You're the right fit if:

• Currently enrolled in a Bachelor’s or Master’s degree program in a relevant discipline (e.g. Consumer Research, Psychology, Human Factors, Design, Marketing, Business, Data & Analytics, or related fields).

• Demonstrates learning agility and curiosity, with a clear interest in consumer‑centric thinking and evidence‑based decision‑making.

• Ability to apply structured thinking and basic analytical skills to understand consumer feedback, identify patterns, and support insight generation.

• Comfortable working with digital tools and data, with openness to learning new platforms, systems, and research methodologies.

• Shows collaboration and communication capabilities, able to work effectively with diverse stakeholders in an international, cross‑functional environment.

• Displays ownership and accountability for assigned tasks within a supervised, project‑based setting.

• Demonstrates attention to quality, accuracy, and ethics, with willingness to learn and follow Philips’ quality, privacy, and compliance standards.

• Communicates clearly in written and spoken English, including the ability to structure findings and contribute to presentations.

• Exhibits a growth mindset, adaptability, and resilience, aligned with a test‑and‑learn approach.

Signs the Candidate May Not Be the Best Fit:

• Perfectionist, discomfort with ambiguity or experimentation, including reluctance to work in a test‑and‑learn environment where outcomes are not fully defined upfront.

• Preference for purely theoretical work, with low motivation for hands‑on execution, coordination tasks, or iterative research activities.

• Difficulty following structured processes, quality standards, or privacy guidelines, or low awareness of the importance of compliance in consumer research.

• Challenges in organizing work, meeting milestones, or taking ownership of assigned tasks within a supervised project setting.

• Limited openness to feedback, coaching, or learning, or a fixed mindset when faced with iteration or failure.

• Weak collaboration signals, such as discomfort working with cross‑functional or international teams, or low engagement in team discussions.

• Communication challenges that make it difficult to structure insights clearly or explain findings in a simple, audience‑appropriate way.

• Expectation of high autonomy or senior‑level decision authority that does not align with an internship learning role.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Monthly full-time allowance between €500 - €700 gross, depending on educational level and if you would need to relocate to The Netherlands. If you will perform a part-time internship you will receive the allowance pro-rata.

Housing compensation, in case of relocating to the vicinity of the office, €300,- net if location is in the vicinity of Amsterdam, €255,- net for all other Philips locations. You need to provide a rental contract of the land lord, and your normal home-work travel distance need to be more than 50 km or travel time (one way trip) need to be more than 1.5 hours. Travel compensation, if you are not eligible for a free public transport card; you will receive max. €192,- net. Paid holidays per internship term.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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