Internship: Agentic AI for Services

<h3>Job Title</h3>Internship: Agentic AI for Services<p style="text-align:inherit"></p><h3>Job Description</h3><div><p><b>Start Date:</b> as soon as possible<br /><b>Duration:</b> At least 6 months<br /><b>Type:</b> Internship (Thesis possible)<br /><b>Weekly Presence:</b> 32–40 hours (minimum 32h)<br /><b>Location:</b> Eindhoven High Tech Campus (HTC)</p><p><br /><b>Internship: Agentic AI for Services</b></p><div><p>Join our cross‑functional team and help bring agentic AI into real‑world maintenance and service operations. In this role, you will design and implement AI agents that can autonomously search, extract, and reason over service reports, device logs, technician notes, and support documentation. Your work will directly contribute to improving operational efficiency, accelerating troubleshooting processes, and delivering tangible value to internal stakeholders. You will collaborate with domain experts, engineers, and data scientists to translate business needs into technical AI solutions and integrate them into existing workflows.</p><p></p></div></div><p><b>Your role:</b></p><div><ul><li><p>Research state‑of‑the‑art methods for tool‑use, planning, and multi‑step reasoning in agentic AI</p></li><li><p>Build unified retrieval pipelines across heterogeneous data sources (logs, service reports, technician notes, support tickets)</p></li><li><p>Prototype, implement, and test AI agents using real maintenance service data</p></li><li><p>Translate business requirements into technical system designs with guidance from domain experts</p></li><li><p>Evaluate and analyze model outputs, present key findings, and recommend improvements</p></li><li><p>Document your work, share knowledge, and collaborate closely within a multidisciplinary team</p></li></ul><p></p></div><p><b>You&#39;re the right fit if:</b></p><div><ul><li><p>You are a Bachelor or Master student in Computer Science, Data Science, Artificial Intelligence, or a related field</p></li><li><p>You have a solid foundation in machine learning, NLP, or generative AI (experience with agent frameworks is a plus)</p></li><li><p>You are proficient in Python and familiar with ML/LLM tools such as PyTorch, TensorFlow, Hugging Face, vector databases, or retrieval frameworks</p></li><li><p>You are analytical, curious, and motivated to extract insights from complex data</p></li><li><p>You communicate clearly and enjoy working both independently and within a cross‑functional team</p></li><li><p>You are proactive, eager to learn, and excited about AI applied to industrial and service environments</p></li></ul><p><br /><b><span>How we work together </span></b></p><p><span>We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.</span></p></div><p></p><p><span>Monthly full-time allowance between €500 - €700 gross, depending on educational level and if you would need to relocate to The Netherlands. If you will perform a part-time internship you will receive the allowance pro-rata. </span></p><p></p><p><span>Housing compensation, in case of relocating to the vicinity of the office, €300,- net if location is in the vicinity of Amsterdam, €255,- net for all other Philips locations. You need to provide a rental contract of the land lord, and your normal home-work travel distance need to be more than 50 km or travel time (one way trip) need to be more than 1.5 hours. Travel compensation, if you are not eligible for a free public transport card; you will receive max. €192,- net Paid holidays per internship term. </span></p><p><br /><b>About Philips</b><br />We are a health technology company. We built our entire company around the belief that every human matters, and we won&#39;t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.<br />• Learn more about <a href="https://www.philips.com/a-w/about.html" target="_blank">our business</a>.<br />• Discover <a href="https://www.philips.com/a-w/about/our-history.html" target="_blank">our rich and exciting history</a>.<br />• Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" target="_blank">our purpose</a>.<br /><br />If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion <a href="https://www.careers.philips.com/global/en/diversity-and-inclusion" target="_blank">here</a>.</p><p></p><p>#LI-OFFICE</p>