Intermediate Product Reliability Engineer

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Position Overview

• Under the supervision of the Manager, Assay Performance and Support, the Intermediate Product Reliability Engineer is responsible for ensuring continued correct sensor calibration, monitoring ongoing in-house and field product performance, and providing technical consultation for sensor-related complaints.

• Applies and expands reliability and statistical methods to solve non-routine product performance issues that may vary in size and nature, considering upstream manufacturing processes and downstream customer use conditions.

• Develops thorough professional know-how of the sensor sub-system (sensor chemistry/physics, software conversion of raw signals, manufacturing/test methods, and release criteria) and uses this knowledge to improve calibration robustness and performance monitoring strategies.

• Provides general guidance and day-to-day technical support to junior staff/co-op students and contributes to cross-functional initiatives with Technical Operations, Quality/Regulatory, and Service teams.

Responsibilities

• Independently execute and review sensor calibration data analysis to ensure accurate sensor configuration files are generated on schedule; identify data anomalies and drive resolution with appropriate stakeholders.

• Develop and implement improvements to calibration approaches (e.g., configuration logic updates, data filters, acceptance criteria) and document changes in accordance with the quality system.

• Establish and verify primary Value Assignments for sensors and support continuous improvement of associated test methods and verification activities.

• Perform regular, data-driven review of finished goods, stability, and other product testing outputs to confirm sensors are behaving correctly; recommend updates to methods/protocols when opportunities are identified.

• Monitor field and in-house performance metrics; communicate adverse trends to cross-functional groups and coordinate or support root cause analysis and corrective actions.

• Design and implement improved control algorithms/analytics for monitoring analytical performance and leading indicators of future performance; contribute to automation for data gathering, visualization, and reporting.

• Support and/or lead discrete technical projects related to assay improvements, test strategy, or design changes, coordinating inputs across R&D and Technical Operations as needed.

• Provide technical troubleshooting/consultation support to Service teams, Regulatory Affairs, Quality, or customers; ensure timely follow-up and clear documentation of conclusions.

• Maintain and interpret test card metrics for field performance; investigate correlations to materials, processes, and in-house results to enable more predictive performance models and proactive responses.

• Provide general guidance and training support to newer team members (e.g., onboarding, review of analyses, sharing best practices) and contribute to development of procedures, protocols, and technical documentation.

• Participate in external data generation/benchmarking activities at customer sites

• Support design transfer activities for new product development into production, as required.

Required Knowledge/Skills, Education, and Experience

• Undergraduate degree in an appropriate technical discipline (e.g., Engineering, Science, or Technology) and/or an equivalent combination of technical experience and education.

• Minimum 3 years of relevant industrial experience

• Demonstrated proficiency using statistical tools and methods for product performance evaluation (e.g., trending, hypothesis testing, regression, distribution concepts) and translating results into clear conclusions and actions.

• Ability to independently solve assigned, non-routine technical problems, including defining the question, structuring analyses, and driving cross-functional alignment on next steps.

• Working knowledge of product testing and control strategies and ability to evaluate suitability of methods/protocols against intended use.

• Ability to develop a thorough understanding of the operating principles of the sensor sub-system, including calibration concepts/data analysis and the manufacturing/finished goods release process.

• Effective written and verbal communication skills for technical documentation, cross-functional collaboration, and stakeholder updates.

• Ability to provide general guidance and training support to junior staff (as assigned) and to work effectively in a team environment.

Preferred Knowledge/Skills, Education, and Experience

• Advanced degree in an appropriate technical discipline (e.g., Engineering, Science, or Technology).

• 5 years of relevant industrial experience

• Experience applying root cause analysis and risk analysis tools (e.g., 5-Why, Fishbone, FMEA) in a regulated environment.

• Experience with development and/or improvement of product testing strategies, acceptance criteria, and control plans.

• Experience with product development and/or design changes in a regulated industry such as pharmaceuticals or medical devices, including change control and documentation expectations.

• Experience handling large data sets and building repeatable analytics (e.g., scripting/programming, automated reporting, dashboards).

• Demonstrated ability to lead small technical workstreams or improvements and to coach others through complex analyses.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers' businesses, please visit our company page at Siemens Healthineers Canada.

The expected compensation for this position is:

Factors which may affect starting compensation within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Siemens Healthineers offers a variety of health and wellness benefits including a flexible benefits plan, Defined Contribution Pension Plan, Registered Retirement Savings Plan matching contributions, plus a competitive paid time off program including vacation, company holidays, sick leave, and parental leave (all subject to eligibility requirements).

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