Ingeniero de Servicio de Campo - Mexico City, Mexico

Work Flexibility: Field-based<p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><b><span>What You Will Do</span></b></h1><p>At Stryker, this role is essential to ensuring our medical technologies perform reliably where it matters most—inside hospitals and operating rooms. As a Field Service Engineer, you will deliver hands-on technical support, maintain critical equipment, and help healthcare professionals operate our solutions safely and effectively. This is a high-impact, customer-facing role that combines technical expertise with problem-solving in real clinical environments.</p><ul><li>Perform preventive maintenance, installations, upgrades, and service activities on medical equipment at customer sites, ensuring high equipment uptime and reliability.</li><li>Diagnose technical issues and execute timely repairs or coordinate solutions to restore equipment performance.</li><li>Install operating room and integrated surgical systems according to hospital specifications and configurations.</li><li>Deliver in-service training to clinical staff and biomedical teams on equipment operation and maintenance.</li><li>Manage service activities in internal systems, including repair tracking, quotations, and service documentation with accurate and timely data entry.</li><li>Coordinate preventive maintenance schedules with customers holding active service contracts.</li><li>Prepare and manage service quotations, ensuring accurate costing and margin considerations.</li><li>Support customers on-site by addressing technical concerns, resolving equipment issues, and ensuring service satisfaction following service interventions.</li></ul><h1><b><span>What you need:</span></b></h1><p><b>Required:</b></p><ul><li>Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, Electronics Engineering, Biotechnology, or related field.</li><li>Minimum 3 years of experience in field service or technical support within medical devices or similar equipment.</li><li>Advanced English proficiency for training and interaction with global technical support teams.</li><li>Valid driver’s license and availability to travel across the country.</li><li>Experience working in hospital environments such as operating rooms or surgical centers.</li><li>Knowledge of AutoCAD or similar technical design tools.</li></ul><p></p><p><b>Preferred:</b></p><ul><li>Experience supporting complex medical equipment and integrated systems</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Travel Percentage: 80%<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p></p><p></p><p></p><p></p>