Implementation & Client Success Leader - Evinova
Full-timeMIDGastroenterology
Description
<div><div><p><b><span>Implementation & Client Success Leader -</span><span><span> </span></span><span>Evinova</span></b></p><p><b><span>Loction: Field Based (Remote)</span></b></p><p><b><span>Salary: Competitive + Excellent Benefits</span></b><span> </span></p></div><div><p><span> </span></p></div><div><p><span><span>Are you ready to be part of the future of healthcare? Can you think big, be bold, and harness the power of digital and AI to tackle longstanding life sciences challenges</span><span>? <span> </span></span><span>Then<span> </span></span><span>Evinova</span><span>, a new health tech business part of the AstraZeneca<span> </span></span><span>Group</span><span><span> </span>might be for you</span><span>! </span></span><span><span>Transform billions of patients’ lives through technology, data, and innovative ways of working.<span> </span>You’re</span><span><span> </span>disruptive, decisive, and transformative. Someone<span> </span></span><span>excited</span><span><span> </span>to use technology to improve patients’ health.<span> </span></span><span>We’re</span><span><span> </span>building a new Health-tech business –<span> </span></span><span>Evinova</span><span>, a fully-owned subsidiary of AstraZeneca Group.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><span><span>Evinova</span><span><span> </span>delivers market-leading digital health solutions that are science-based, evidence-led, and human experience-driven. Thoughtful risks and quick decisions come together to accelerate innovation across the life sciences sector. Be part of a diverse team that pushes the boundaries of science by digitally empowering a deeper understanding of the patients<span> </span></span><span>we’re</span><span><span> </span>helping. Launch pioneering digital solutions that improve<span> </span></span><span>the patients</span><span>’ experience and deliver better health outcomes.<span> </span></span><span>Together, we<span> </span></span><span>have the opportunity to</span><span><span> </span>combine deep scientific expertise with digital and artificial intelligence to serve the wider healthcare community and create new standards across the sector.</span><span> </span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>About the Role</span></b><span> </span></p></div><div><p><span><span>As a</span><span>n</span><span><span> </span></span><b><span>Implementation & Client Success Leader<span> </span></span><span>at<span> </span></span><span>Evinova</span></b><span>, you will<span> </span></span><span>directly manage</span><span><span> </span>projects of all complexity levels, ensuring successful delivery through<span> </span></span><span>project<span> </span></span><span>planning, stakeholder collaboration, and agile execution</span><span>. <span> </span></span><span>This role will suit someone who thrives in a dynamic, fast-paced environment, can navigate complex clinical operations</span><span><span> </span>and development</span><span><span> </span>landscapes, and<span> </span></span><span>isn’t</span><span><span> </span>afraid to roll up their sleeves to ensure successful project delivery.</span></span><span> </span></p></div><div><p><span><span>The ideal candidate combines<span> </span></span><span>customer</span><span><span> </span>success</span><span><span> </span>and<span> </span></span><span>project management<span> </span></span><span>expertise</span><span><span> </span>with a</span><span>n<span> </span></span><span>understandi</span><span>ng of digital</span><span><span> </span>health</span><span><span> </span>ecosystems</span><span>. <span> </span></span><span>The role requires someone who can effectively manage projects<span> </span></span><span>and customer accounts<span> </span></span><span>by coordinating teams, resolving dependencies and issues, communicating clearly with stakeholders, and driving progress to keep delivery on track. You will look for practical, win-win<span> </span></span><span>solutions</span><span><span> </span>and motivate teams to achieve project goals in line with agreed plans.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>What You'll Do</span></b><span> </span></p></div><div><ul><li><p><span><span>Successful<span> </span></span><span>d</span><span>eliver</span><span>y of</span><span><span> </span></span><span>a<span> </span></span><span>large scale global<span> </span></span><span>complex enterprise solution</span><span><span> </span>resulting in<span> </span></span><span>high customer adoption and<span> </span></span><span>measurable impact for customers</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Build and<span> </span></span><span>maintain</span><span><span> </span>strong, trust-based relationships with customer project stakeholders, proactively managing expectations and communication.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Maintain a commercial mindset, ensuring<span> </span></span><span>your<span> </span></span><span>projects deliver value for both<span> </span></span><span>Evinova</span><span><span> </span>and customers.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Champion change initiatives by following change management best practices and aligning project outcomes with strategic<span> </span></span><span>objectives</span><span>, product<span> </span></span><span>releases</span><span><span> </span>and cross-functional teams through complex transitions</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Develop detailed project plans, ensuring clear accountability, dependencies, and milestones.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Deliver projects on plan and to budget</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Act as the primary operational point of contact for internal and customer stakeholders on assigned projects.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Own<span> </span></span><span>reporting and</span><span><span> </span>risk tracking<span> </span></span><span>for your project</span><span>s</span><span>, providing clear,<span> </span></span><span>accurate</span><span>, and<span> </span></span><span>timely</span><span><span> </span>updates to internal leadership and customer stakeholders.</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Be the face of<span> </span></span><span>your project;<span> </span></span><span>willing to pick up the phone, deliver tough messages with empathy, and win customer confidence through credibility, clarity, and consistency.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Operate within the bounds of relevant regulatory frameworks (e.g.,<span> </span></span><span>GxP</span><span>, 21 CFR Part 11), with a strong understanding of Clinical Operations<span> </span></span><span>and<span> </span></span><span>Clinical<span> </span></span><span>Development.</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Capture lessons learned and<span> </span></span><span>implement</span><span><span> </span>continuous improvements across the<span> </span></span><span>implementation and delivery</span><span><span> </span>function.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>B</span><span>uild and lead high-performing technical delivery teams, fostering a culture of ownership, learning, and continuous improvement. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>S</span><span>et clear expectations, provide mentorship and direction, and create pathways for growth as the team scales with the business. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>D</span><span>efine best practices for delivery, configuration, and study validation across the team.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>O</span><span>versee the integration of the digital clinical trial solution with external<span> </span></span><span>systems, and</span><span><span> </span>sponsor data platforms.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>G</span><span>uide teams through data mapping, interface design, and testing, ensuring seamless and secure data flows.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>About You</span></b><span> </span></p></div><div><p><span><span>You are highly organized, solution-oriented, and tech-savvy. You have experience in<span> </span></span><span>managing<span> </span></span><span>multiple complex<span> </span></span><span>projects for enterprise customers<span> </span></span><span>and a foundational understanding of clinical operations. You thrive in customer-facing roles and are passionate about improving healthcare through technology</span><span>.</span><span> </span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Essential Qualifications</span></b><span> </span></p></div><div><ul><li><p><span><span>Proven leadership experience in technical delivery, implementation, or solution engineering roles, ideally within the life sciences, clinical trials, or<span> </span></span><span>healthtech</span><span><span> </span>sectors. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Proven experience leading technical teams responsible for implementing configurable<span> </span></span><span>enterprise<span> </span></span><span>SaaS products, ideally in digital health, or similar regulated systems. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong<span> </span></span><span>track record</span><span><span> </span>of delivering complex client-facing technical solutions in a regulated (</span><span>GxP</span><span>) environment. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience working cross-functionally with product, engineering, clinical, and commercial teams to translate customer requirements into technical implementations. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Familiarity with clinical trial processes and protocol interpretation as it relates to digital system delivery. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Solid understanding of clinical research systems and data workflows (e.g., EDC, EMR, CTMS,<span> </span></span><span>ICF</span><span>). </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong knowledge of validation and testing processes in a regulated environment </span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Proven ability to build, manage, and develop high-performing technical teams, including managers, engineers, and validation specialists. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Exceptional stakeholder management and communication skills, with the ability to present technical topics to non-technical audiences, including sponsors and executive stakeholders. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Comfortable working in fast-paced, ambiguous, or start-up environments, with the ability to drive action and scalable solution-building. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Understanding of Agile delivery methodologies in technical and regulated environments. </span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Why<span> </span></span><span>Evinova</span><span><span> </span>(AstraZeneca)?</span></b><span> </span></p></div><div><p><span><span>Evinova</span><span><span> </span>draws on AstraZeneca’s deep experience developing novel therapeutics, informed by insights from thousands of patients and clinical researchers. Together, we can accelerate the delivery of life-changing medicines, improve the design and delivery of clinical trials for better patient experiences and outcomes, and think more holistically about patient care before, during, and after treatment</span><span>. <span> </span></span><span>We know that regulators, healthcare professionals, and care teams at clinical trial sites do not want a fragmented approach. They do not want a future where every pharmaceutical company provides its own, different digital solutions. They want solutions that work across the sector, simplify their workload, and benefit patients broadly. By bringing our solutions to the wider healthcare community, we can help build more unified approaches to how we all develop and deploy digital technologies, better serving our teams, physicians, and ultimately<span> </span></span><span>patients</span><span>. <span> </span></span><span>Evinova</span><span><span> </span></span><span>represents</span><span><span> </span>a unique opportunity to deliver meaningful outcomes with digital and AI to serve the wider healthcare community and create new standards for the sector</span><span>. <span> </span></span><span>Join us on our journey of building a new kind of health tech business to reset expectations of what a bio-pharmaceutical company can be. This means<span> </span></span><span>we’re</span><span><span> </span>opening new ways to work, pioneering<span> </span></span><span>cutting-edge</span><span><span> </span>methods, and bringing unexpected teams together.<span> </span></span><span>Interested</span><span>? Come and join our journey.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>So,<span> </span></span><span>what’s</span><span><span> </span>next?</span></b><span> </span></p></div><div><p><span><span>Are you already<span> </span></span><span>imagining yourself</span><span><span> </span>joining our team? Good, because we<span> </span></span><span>can’t</span><span><span> </span>wait to hear from you.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Where can I find out more?</span></b><span> </span></p></div><div><p>Learn more about Evinova: <a href="http://www.evinova.com" target="_blank">www.evinova.com</a></p><p>Follow Evinova on LinkedIn: <a href="https://www.linkedin.com/company/evinova/" target="_blank">https://www.linkedin.com/company/evinova/</a></p><p></p></div><div><p><span> </span></p></div></div><p style="text-align:inherit"></p><p style="text-align:left"><b>Date Posted</b></p>06-Mar-2026<p style="text-align:inherit"></p><p style="text-align:left"><b>Closing Date</b></p>20-Mar-2026<p></p><p></p>Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.
AstraZeneca
PHARMACEUTICAL
Small Molecules, Vaccines, Biologics
LocationCAMBRIDGE, United Kingdom
Employees89,900
Open Jobs1568
OncologyCardiovascularRespiratoryImmunologyRare Diseases
View Company ProfilePipeline
Pre-COVID-19N/A
QuestionnairesN/A
A Cross-sectional Study on the Prevalence and Extraesophageal Symptoms of Gastroesophageal Reflux DiN/A
Bone Health Observational StudyN/A
RoflumilastN/A