Immunology Customer Experience Partner (Sales Representative)

<ul><li><p>Location: Bucharest, Romania</p></li><li><p>Field position, 90% traveling</p></li><li><p>Permanent, Full-Time</p></li></ul><p></p><p></p><h1><b><i><span>About the job</span></i></b></h1><p></p><p><span>As a Customer Experience Partner (Medical Representative) within our Commercial Immunology Respiratory Team you’ll orchestrate all customer interactions using diversity of messages and channels to deliver a superior customer experience and inspire them to provide best solution for our patients. Ready to get started?</span></p><p></p><h1><i><b><span>About Sanofi</span></b></i></h1><p><span>We’re an R&amp;D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.</span></p><p></p><p><b><span>Main responsibilities:</span></b></p><ul><li><p><span>Consistently achieve sales objectives and provide feedback on market trends.</span></p></li><li><p><span>Promote immunology products to healthcare professionals (doctors, pharmacists, etc.) within the assigned territory.</span></p></li><li><p><span>Present product benefits, clinical studies and value to build trust and customer relationships.</span></p></li><li><p><span>Gather and share customer insights to develop targeted communication strategies.</span></p></li><li><p><span>Collaborate with the Customer Engagement Manager and Medical team to tailor customer journeys and execute omnichannel activities.</span></p></li><li><p><span>Own and manage customer communication to ensure loyalty and satisfaction.</span></p></li><li><p><span>Update and manage CRM systems to optimize customer interaction and sales performance.</span></p></li><li><h1><span>Assist with metrics to evaluate customer satisfaction and develop strategies for improvement.<br /><b> </b></span></h1></li></ul><h1><b><i><span>About you</span></i></b></h1><h1></h1><p><b><span>Experience</span></b>:</p><ul><li><p><span>Proven sales experience in the pharmaceutical, healthcare, or related industry is a strong advantage.</span></p></li></ul><p></p><p><b><span>Soft and technical skills:</span></b></p><ul><li><p><span>Proven sales experience in the pharmaceutical or healthcare industry.</span></p></li><li><p><span>Strong interpersonal, negotiation, and presentation skills.</span></p></li><li><p><span>Analytical skills with the ability to prioritize and make independent decisions.</span></p></li><li><p><span>Excellent organizational skills to manage territory and customer relationships.</span></p></li><li><p><span>Proactive, goal-oriented with a transformative mindset.</span></p></li><li><p><span>Valid driver’s license for extensive travel.</span></p></li></ul><p></p><p><b><span>Languages:</span></b></p><ul><li><p><span>Very good English language knowledge and skills (written and verbal)</span></p></li><li><p><span>Romanian - Full professional proficiency</span></p></li></ul><p></p><p><b><span>Education</span></b>:</p><ul><li><p><span>University degree (medical field would be an advantage)</span></p></li></ul><p></p><h1><b><i><span>Why choose us?</span></i></b></h1><ul><li><p><span>Bring the miracles of science to life alongside a supportive, future-focused team.</span></p></li><li><p><span>Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.</span></p></li><li><p><span>Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.</span></p></li><li><p><span>Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.</span></p></li></ul><p><span><b><span> </span></b></span></p><p><span><span>#LI-EUR</span></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1>Pursue <i>progress</i>, discover <i>extraordinary</i></h1><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><p></p><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><p></p><p>Watch our <a href="https://www.youtube.com/watch?v&#61;SkpDBZ-CJKw&amp;t&#61;67s" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" target="_blank">sanofi.com</a>!</p>