HR Operations Adviser (German-speaking) - Speke, Liverpool

<h1><b>HR Operations Adviser (German-speaking)</b></h1><p><b>Location:</b> Speke, Liverpool (Hybrid – 3 days/week on site)<br /><b>Function:</b> Global HR Operations<br /><b>Reporting to:</b> Senior Manager HR Operations</p><p></p><p></p><p><b>The Opportunity</b></p><p>As part of our Global HR Operations function, the HR Operations Adviser plays a key role within the EMEA HR Service Centre. The role supports the full employee lifecycle for CSL entities in Germany and Switzerland, ensuring high-quality, compliant, and consistent HR service delivery.</p><p>You will act as a first point of contact for HR-related queries, particularly for our German-speaking population, while ensuring operational excellence, data integrity, and continuous process improvement. This is a collaborative, fast‑paced role where accuracy, service mindset, and a strong understanding of HR processes are essential.</p><p>This role is based in Liverpool and requires <b>three days per week on site</b>.</p><p></p><p></p><p></p><p><b>Responsibilities</b></p><p></p><div><ul><li>Manage core HR processes across the employee lifecycle, including onboarding, contractual changes and offboarding for Germany and Switzerland.</li><li>Process and respond to inquiries regarding routine HR processes such as Workday transactions, parental leave, working hours and other HR policies, ensuring accuracy and compliance with local legislation.</li><li>Act as the first point of contact for HR queries from employees and managers, providing clear guidance in both German and English.</li><li>Maintain HR systems and employee records (e.g., Workday, ServiceNow) while ensuring accuracy, completeness, confidentiality and compliance with internal controls.</li><li>Partner with Centres of Expertise such as Talent Acquisition, Reward and Employee Relations to ensure seamless HR service delivery, escalating issues where necessary.</li><li>Collaborate with regional and global HR teams to support shared objectives and promote knowledge sharing across the HR Operations network.</li><li>Identify and support opportunities for process improvement, recommending enhancements to HR workflows, system usage and service delivery efficiency.</li><li>Support audits and compliance activities by ensuring documentation meets internal and external regulatory requirements.</li><li>Provide operational support for cyclical HR processes, including performance reviews, pay reviews, and contract renewals.</li></ul><p></p></div><h2></h2><h2><b>Skills, Experience &amp; Qualifications</b></h2><div><ul><li>Bachelor’s degree in Human Resources, Business Administration or a related field (preferred).</li><li>Minimum of one year of experience in HR Operations, HR Administration or a similar role.</li><li>Experience working in a multinational or regional HR environment supporting multiple countries, ideally Germany and Switzerland.</li><li>Proven experience working with HR systems such as Workday and HR case management tools like ServiceNow.</li><li>Very good system knowledge of SAP HR, ticketing tools, cloud systems and HR portal technologies.</li><li>Solid understanding of core HR processes across the employee lifecycle, including onboarding, contractual changes and offboarding.</li><li>Familiarity with HR compliance requirements within the EMEA region.</li><li>High level of attention to detail and ability to manage confidential employee data with accuracy and professionalism.</li><li>Strong time management and prioritisation skills, with the ability to handle multiple tasks in a fast‑paced environment.</li><li><b>Excellent communication skills in both German and English (spoken and written).</b></li><li>Ability to build positive working relationships and collaborate effectively across regions and HR functions.</li><li>Proactive, solutions‑focused mindset with enthusiasm for identifying opportunities to streamline and improve HR processes.</li><li>Very good knowledge of local company regulations for Germany and Switzerland.</li></ul><p></p></div><h2></h2><h2><b>What We Offer</b></h2><p></p><div><ul><li>A dynamic and collaborative work environment within a global, purpose‑driven organisation.</li><li>The opportunity to support HR operations across multiple countries and contribute to continuous improvement initiatives.</li><li>Hybrid working model with <b>three days per week on site</b> in our Speke (Liverpool) office.</li><li>Opportunities for professional development and growth within the Global HR Operations function.</li><li>A culture that values diversity, equity and inclusion, and encourages employees to bring their authentic selves to work.</li><li>Access to learning resources, global HR networks and cross‑regional collaboration opportunities.</li></ul><p></p><p></p><p>#LI-MW1</p></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p></p><h2><b>About CSL Seqirus</b></h2><p>CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world.</p><p>To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit <a target="_blank" href="https://www.csl.com/"><span style="color:#0875e1"><u>https://www.csl.com/</u></span></a> and CSL Plasma at <a target="_blank" href="https://www.cslplasma.com/"><span style="color:#0875e1"><u>https://www.cslplasma.com/</u></span></a>.</p><p> </p><p><b>Our Benefits</b></p><p>For more information on CSL benefits visit <a target="_blank" href="https://www.csl.com/careers/your-well-being"><span style="color:#0875e1"><u>How CSL Supports Your Well-being | CSL</u></span></a>.</p><p> </p><p><b>You Belong at CSL</b></p><p>At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.</p><p> To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging</p><p><b> </b></p><p><b>Equal Opportunity Employer</b></p><p>CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit <a target="_blank" href="https://www.csl.com/accessibility-statement"><span style="color:#0875e1"><u>https://www.csl.com/accessibility-statement</u></span></a>.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span>Watch our ‘On the Front Line’ video to learn more about CSL Seqirus</span></b></p>