HR Lead - NL

Trusted HR advisor & employee relations 

• Act as the primary HR partner for managers and employees on complex people matters. 

• Independently manage employee relations cases from consultation to resolution - supporting managers and employees with care, fairness and sound judgment, including on performance and, where needed, disciplinary and exit processes. 

• Guide managers and employees through more complex sickness absence cases (ziekteverzuim), ensuring full compliance with the Wet verbetering poortwachter. 

HR governance, compliance & risk management 

• Ensure our HR license to operate is maintained at all times, applying knowledge of policies and operating principles to mitigate risks. 

• Manage escalations and partner with HR Shared Services to resolve high-risk issues, and implement strategies to prevent them. 

• Support a positive, safe and respectful employee environment by addressing concerns promptly and fairly. 

• Ensure compliance with Dutch employment law, HR documentation, GDPR and audit readiness. 

Works Council & employee representation 

• Lead Works Council (OR) consultations, advice and approval requests, and stakeholder communications. 

• Advise business leaders on OR obligations and best practices. 

HR transformation & service delivery 

• Actively drive the next phase of our HR transformation: shifting transactional work towards self-service and our Shared Services organization. 

• Work hands-on with our ServiceNow ticketing system and champion its adoption across the business. 

• Drive simplification, standardization, and continuous improvement in HR service delivery. 
   

HR programs & business support 

• Deliver key HR initiatives locally: performance management, compensation cycles, engagement and DEIB programs. 
  Use HR data and insights to identify risks, improve decisions, and enhance employee experience. 
   

What you'll bring 

• Solid HR generalist experience in a complex, international matrix organization. 
  Hands-on experience working with an HR Shared Services model and ServiceNow (or comparable ticketing system). 

• Proven experience with Works Council (OR) processes in the Netherlands. 
  Experience managing sickness absence cases (ziekteverzuim / Wet verbetering poortwachter). 
  Strong knowledge of Dutch employment law and HR compliance. 
  Experience supporting HR transformation or transitions to self-service / shared services. 
  Experience using HR data and analytics to drive improvements. 
  Strong employee relations and case management expertise, with sound judgment and the confidence to act independently. 
  Excellent stakeholder management and communication skills. 

• Native-level Dutch and fluent English, written and spoken. 
   

What we offer 

• A visible HR role with a high degree of autonomy and ownership. 
  A hybrid working environment with flexibility in where and how you work. 
  The opportunity to actively contribute to the continued development of our HR organization. 
  Collaboration within an international company focused on growth, innovation, and continuous improvement. 
  Extensive opportunities for professional development, learning, and career growth. 
  A competitive benefits package, including a pension scheme, holiday allowance, and additional employee benefits. 
  A culture built on collaboration, respect, inclusion, and continuous improvement. 
  The opportunity to make a tangible impact on the employee experience and business success within the Netherlands and to work across Europe on various programs and initiatives.  
   

Practical details 

• Full-time, hybrid role, with at least 3 days per week in the office and a balanced presence across our locations in Amsterdam Sloterdijk, Hillegom Boxmeer, plus occasional visits to customer sites. 

• Individual contributor role, reporting to the HR Cluster Lead Belgium & Netherlands (based in Belgium). 
   

Why join us? 
 

This is a highly visible role where you will own impactful HR work today — and actively shape what HR looks like tomorrow. As our Shared Services model matures, your role will evolve towards strategic partnership with the business, organizational effectiveness and complex people challenges. You'll work in a collaborative international environment with real influence on how we grow. 

If you're an experienced HR professional who enjoys partnering with leaders, solving complex people challenges, and driving meaningful change — apply now!