Hospital Operations Specialist, Trauma

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

Business Enablement/Support

All Job Posting Locations:

Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

We are searching for the best talent for a Hospital Operations Specialist to support in West Chester, PA or Raynham, MA.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Trauma Hospital Operations Sales Support team has responsibility to develop and deploy strategies in collaboration with Trauma Field Sales to enable sales growth objectives by ensuring appropriate resources are available and balanced throughout the Trauma US market. The team supports Trauma Field Sales Management in achieving optimal inventory efficiency. In support of efficient inventory management to support sales growth, this role is responsible for providing analytics and insights to Sales Leadership​. The role directly contributes to achieve sales and commercial objectives and has a high level of interaction with the Trauma Field Sales Organization at multiple levels. The role will support projects as assigned. 

Key Responsibilities: 

• Deploy strategies in collaboration with Field Sales to enable sales growth objectives by ensuring appropriate resources are available and balanced throughout the assigned accounts and field territories. 

• Coordinate and lead inventory rebalance and return opportunities  

• Coordinate NPI launches and new set deployments to assigned accounts and appropriate FSN locations 

• Process required transactions in SAP, as appropriate 

• Use analytic skills, latest available data sources and insights to drive data-driven decision making with Sales Leadership to achieve optimal inventory levels 

• Manage support requests from the FSO  

• Support Field Sales Systems that drive efficiencies in the end-to-end Sales Process 

• Perform data mining activities and analysis for sales and inventory stakeholders 

• Support Commercial strategy implementation by guiding applicable sales teams through process change management, as appropriate 

• Other administrative tasks as required by the internal team 
  

Qualifications 

Education: 

• Bachelor’s Degree required 

Experience and Skills: 

Required: 

• Minimum of 1 year business experience in Logistics, Manufacturing, Operations, Sales, or Inventory Management and/or related experience  

• Successful experience with leading and coordination of projects across multiple teams and stakeholders in business or academic environments 

• Ability to influence and develop partnerships which result in meeting departmental goals and objectives 

• Ability to make effective oral and written presentations that result in meeting the departmental goals/objectives  

• Experience working with cross-functional teams  

• Ability to work independently  

• Strong general computer skills 

• History of utilizing Excel and Microsoft office applications 

• Domestic travel up to 25%  

 

Preferred: 

• Ability to apply Excel at an advanced level (macros, linking of files) to inventory analysis  

• Experience with using systems to support set requests, reallocation and deployment for New Product Introductions and competitive conversion activities  

• Experience with inventory management strongly preferred 

• Experience with inventory management systems and ERP platforms, particularly SAP and Movemedical. 

• Experience using Tableau, Power BI, AI tools, or similar platforms to generate insights and support decision-making 

• Experience in field sales communication and interactions 

• Experience in Medical Device industry 

On October 14, 2025, Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

 

It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.  

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. 
 

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Required Skills:

 

 

Preferred Skills:

 

 

The anticipated base pay range for this position is :

$63,000.00 - $101,430.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).



This position is eligible to participate in the Company’s long-term incentive program.



Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year