Head of Integrated Insights, Data Analytics & Platforms

<p style="text-align:left"><b>Job Description Summary</b></p>The Head of Integrated Insights, Data Analytics &amp; Platforms enables decision‑making and execution excellence by delivering integrated, actionable insights., maintaining a trusted data view, and driving adoption of data/analytics and key digital platforms aligned with International DAP guidance. The role bridges strategy and execution by translating priorities from Commercial, Medical and Value &amp; Access into insight questions, dashboards, reporting and platform requirements, ensuring compliant, fit for purpose local delivery.<br><br>Location: México City, CDMX<br>#LI-Hybrid<br><br>Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.<p style="text-align:inherit"><br /> </p><p style="text-align:left"><b>Job Description</b></p><p><b>Key Responsibilities:</b></p><p><b>Integrated Insights &amp; Market Understanding</b></p><ul><li><p>Deliver actionable insights from <b>primary/secondary research</b>, competitive intelligence, and internal/external data to support TA, Medical and V&amp;A priorities.</p></li><li><p>Support insight planning (e.g., patient journey, segmentation inputs, market sizing, drivers/barriers) and ensure efficient reuse of existing international research via knowledge platforms before launching new studies.</p></li></ul><p></p><p><b>Performance Analytics, Dashboards &amp; Reporting</b></p><ul><li><p>Co-create and maintain dashboards and reporting that track <b>critical cross‑functional metrics</b> (Commercial/Medical/Access) aligned with International requirements (e.g., ICE/IMEx reporting).</p></li><li><p>Translate business questions into measurable KPI frameworks and reporting cadences to improve decision quality and performance tracking</p></li></ul><p></p><p><b>Data Management &amp; “Single Trusted View” (Local)</b></p><ul><li><p>Maintain and improve a <b>federated, trusted view</b> of business‑critical data (e.g., HCP, sales, field metrics) across internal/external sources.</p></li><li><p>Define local business rules for data processing and support data quality for BEST reporting across Commercial, Medical and Access, aligned with governance frameworks.</p></li></ul><p></p><p><b>Platforms Enablement (DAP) &amp; Adoption</b></p><ul><li><p>Support local deployment and adoption of International DAP solutions and platforms (marketing, medical/access, CRM and related tools), including change management and user enablement.</p></li><li><p>Gather local requirements, coordinate implementation with DDIT/vendors, and track adoption and value realization</p></li></ul><p></p><p><b>AI / GenAI Use Cases (Local Execution Support)</b></p><ul><li><p>Support implementation and scaling of AI/GenAI use cases that enhance customer engagement and productivity, ensuring responsible use and uptake through training and adoption actions.</p></li></ul><p></p><p><b>Stakeholder &amp; Vendor Coordination</b></p><ul><li><p>Act as a key interface between business stakeholders (TA, Medical, Access, Finance) and DAP/DDIT/vendor partners to align deliverables, timelines and priorities</p></li><li><p>Support vendor coordination and budget tracking for research, analytics and platform-related services.</p></li></ul><p></p><p><b>Essential Requirements: </b></p><p></p><p><b>Education:</b></p><ul><li><p>University degree in <b>Business, Life Sciences, Data Analytics, Economics, Engineering, or related field</b>.</p></li><li><p>Advanced or specialized training in analytics, digital, data, or market research is a plus.</p></li></ul><p></p><p><b>Languages:</b></p><ul><li><p>English, Country language desirable.</p></li></ul><p></p><p><b>Experience:</b></p><ul><li><p>Solid experience in <b>integrated insights, analytics, market research, data, digital platforms or performance reporting</b>, preferably within <b>pharma, healthcare, or other regulated industries</b>.</p></li><li><p>Hands‑on experience translating <b>business questions into insights, dashboards, analytics outputs, or platform requirements</b>.</p></li><li><p>Practical exposure to <b>primary and secondary market research</b>, competitive intelligence, and use of internal and external data sources.</p></li><li><p>Working knowledge of <b>data quality, governance, and compliance</b> (e.g. data privacy, promotional standards, medical/commercial separation).</p></li><li><p>Experience supporting or coordinating <b>CRM, analytics, or digital platform deployment and adoption</b>, including user enablement and change management.</p></li><li><p>Familiarity with <b>AI / GenAI use cases</b> applied to analytics, customer engagement, or productivity is desirable.</p></li><li><p>Strong stakeholder management skills, with the ability to work effectively with <b>Commercial, Medical, Value &amp; Access, Finance, IT/DAP, and external vendors</b>.</p></li><li><p>Ability to communicate insights clearly and deliver <b>decision‑ready outputs</b> for different audiences.</p></li></ul><p></p><p><b>Commitment to Diversity &amp; Inclusion:</b></p><p><i>We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.</i></p><p></p><p></p><p style="text-align:inherit"><br /> </p><p style="text-align:left"><b>Skills Desired</b></p>Agility, Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model