Global CLM Rollout & Adoption Lead

Secondment / FTC - 18 Months

 

Business Introduction

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.
Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.
Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Position Summary

This director level position will be responsible for driving project and change activities through seven remaining releases over 12 months across 45 markets, ensuring on-time delivery, high quality execution, user adoption and continuous improvement between releases.

Responsibilities

• Transition & takeover

  • Inherit and validate existing project and change management artefacts (plans, RAID, change impact assessment, training materials, release backlog items, solution design document).

  • Conduct handover with outgoing consultant and vendors; update documentation and RACI within first 2 weeks.

• Release & programme delivery

  • Plan, coordinate and deliver 7 remaining releases across 45 markets within 12 months.

  • Maintain release schedule, manage dependencies, escalate risks and ensure resolution.

  • In partnership with Tech lead, drive coordination across Tech teams to validate release requirements & delivery timelines; coordinate integration, testing (UAT/regression), data migration, cutover and hypercare activities per release.

• Change & adoption

  • Execute market-facing change plans: stakeholder engagement, comms, training, local readiness assessments and go/no-go.

  • Drive adoption KPIs (active users, time-to-contract, process compliance) and corrective actions.

  • Run lessons-learned and continuous improvement between releases; embed best-practices into future release planning.

• Stakeholder & vendor management

  • Act as single point of contact for markets, Legal, Procurement, and local change leads.

  • Partner with Tech lead to ensure Tech plans align with the project plan.

• Reporting & governance

  • Produce concise programme status, risk heatmaps and adoption dashboards for leadership.

  • Maintain RAID log, change request process and version control of project artefacts.

Deliverables (first 30 / 90 / 365 days)

• 30 days: Completed handover checklist, updated project/change plans, RACI and RAID; stakeholder map and stakeholder engagement plan, ownership of backlog.

• 90 days: Release 2 successfully executed (planning → UAT → go-live → hypercare); market readiness framework applied to first cohort.

• 365 days: Release 3 - 8 delivered; 45 markets onboarded; adoption KPIs met or improved; continuous improvement loop implemented.

Qualifications/Skills

Basic Qualifications:

• Extensive years’ experience in project and change management in global rollouts

• Proven experience managing software/system rollouts across multiple markets (20+ markets preferred)

• Familiar with Agile release cadence and traditional milestone-driven delivery

• Strong stakeholder management across global, regional and local teams

• Excellent written and verbal communication skills

Preferred Qualifications:

• Experience with contract lifecycle management, legal or procurement systems is highly desirable

• Experience working in the life sciences or regulated industry, understanding of compliance and audit needs.

• Familiarity with integrations between CLM and CRM, ERP or document management systems.

• Experience partnering with legal operations, procurement or commercial contracting teams.

• Comfortable using analytics tools and building adoption dashboards.

Work Location:

This role is based in the United Kingdom (GSK HQ, London) and offers a hybrid working model, combining on-site and remote work.

Closing Date for Applications: 13th May 2026

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

#Li-Hybrid

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at UKRecruitment.Adjustments@gsk.com where you can also request a call.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a  Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive

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