Global Clinical Supply - Process Steward - Packaging - Hybrid

Job Description

Role Overview:

As part of the Global Clinical Supplies organization, the Process Stewards work at the interface between core business processes and SAP capabilities, helping to enable efficient business operations, support enhancements, and drive innovation. The Senior Specialist, Global Clinical Supplies Process Steward ensures clinical supply chain processes are clearly defined and documented, and that they are supported by the right workflows, stakeholders, SME network, and tools such as SAP.

The Process Steward Team works closely with end users and process owner communities to ensure processes meet current and evolving business needs. Process Stewards also provide oversight and expertise in the SAP solution for their respective domain area: Packaging Execution, Clinical Labelling, Material Handling, Distribution & Logistics, Planning, Source to Settlement/Tax/Finance, Trade Operations, ISO, Relationship Management, QA, and Compliance.

This Process Steward role is specifically oriented towards the Packaging Execution, Operations Planning and clinical labelling domain, supporting business processes and SAP capabilities related to operations planning (BOMs, Recipes, Master Data/ECM, etc.), Packaging, clinical labelling and operational transactions, etc.

 

Primary activities:

• • Lead the development and implementation of Global Clinical Supplies processes that align with Global Clinical Supplies short- and long-term objectives.
  • Act as the overall knowledge expert of SAP and Global processes for packaging and operation planning (BOM’s, Recipes, ECM etc) and Clinical labelling.
  • Drive business challenges to resolution with system solutions across our company's Global Clinical Supplies.
  • Support business case development (Enhancement Prioritization Management Form) and maintain the Demand Tracker for enhancement requests and prioritization.
  • Drive business process standardization, implementation, and training on new processes.
  • Ensure the integrity of a single global business process by reviewing SOPs and assessing process changes against system impact.
  • Contribute to our company's Global Clinical Supplies Global Process Steward Network, partnering with our Manufacturing Division Global Process Steward and COMET Functional Leads.
  • Support tier management and escalations for transactional issue resolution.
  • Ensure to provide support Deviations, Investigation, and CAPAs in the packaging and operations planning area.
  • Collaborate with cross-functional teams to identify process-driven opportunities to improve business performance.
  • Develop strong, trust-based, collaborative relationships to drive change and execute priorities with a group of stakeholders.

 

Education & Experience:

• • Bachelor’s degree in science, Engineering or similar field with 5+ years of relevant experience, or Strong Experience in Clinical Packaging and/or labelling experience.
  • Hands-on SAP experience in supply chain modules is required.

 

Required Experience and Skills:

• • 5+ years of experience in Supply Chain Management or related manufacturing, packaging support and clinical labelling functions, with demonstrated experience in GXP compliance, and business process execution.
  • 3+ years of experience working with SAP Production Execution & Master data (BOMs, Recipe and ECM) and/or SAP Clinical Labelling, with demonstrated knowledge of quality management and warehouse management processes.
  • Ability to manage a portfolio of projects and initiatives.
  • Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely to both technical and non-technical audiences.
  • Ability to collaborate effectively with cross-functional teams and external partners.
  • Ability to accurately identify risks to issue resolution, project timelines, scope, or deliverables, and escalate accordingly.
  • Demonstrated ability to develop strong, trust-based, collaborative relationships to drive change and execute priorities with a group of stakeholders.
  • Results-oriented, with a proven ability to execute collaborative projects and develop subject matter expertise.

 

Preferred Skills:

• • Demonstrated expertise in system and business process design, including process analysis, optimization, and solution development, preferably within the pharmaceutical or life sciences industry.
  • Experience supporting large-scale SAP implementations, including business process deployment, system enhancement initiatives, and/or master data migration activities.
  • Experience with SAP PI sheets and Clinical packaging processes.
  • Hands-on experience with business processes.

Required Skills:

Business Processes, Change Management, Clinical Supply Chain Management, Data Analysis, Good Manufacturing Practices (GMP), Packaging, Production Scheduling, Project Management, Risk Management, Supply Chain Systems

Preferred Skills:

Communication, Cross-Functional Leadership, SAP Business Technology Platform (SAP BTP), SAP Implementations, Warehouse Management

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

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The primary location for this posting is:

USA - Pennsylvania - West Point

Where required by law, the compensation range for this role is provided below.

The salary range for the primary location of this role is:

$117,000.00 - $184,200.00

This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Additional location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.

Additional location(s) Compensation Information:

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

No

Job Posting End Date:

11/10/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.