Full Line Account Manager-Costa Rica

About Us:

Machine Solutions is the premier provider of advanced equipment and services for the medical device, biopharmaceutical, and blood- and plasma-collection industries. We support our customers’ needs and growth by delivering quality and value through a wide breadth of products. Machine Solutions provides proprietary mechanical solutions to a variety of complex process, testing and device design challenges. Our equipment has become the industry standard for stent crimping, balloon catheter pleating and folding, catheter braiding and medical device manufacturing applications. As a pioneer in radio frequency technology, the company has continued to develop advancing technology for thermal forming, molding and welding plastic for medical manufacturing, biopharmaceutical, and blood- and plasma-processing applications. Our experienced team of engineers has been instrumental in automating manual processes that enable our customers to increase production volumes and profit margins, and we believe in providing a superior customer experience by designating resources to a dedicated aftermarket team that is always ready to provide technical service and process support. Machine Solutions is privately owned by BW Forsyth Partners, a Barry-Wehmiller company.

 

BW Forsyth Partners is the investment arm of multibillion-dollar global manufacturing and engineering consulting firm Barry-Wehmiller. Established in 2009, BW Forsyth Partners blends Barry-Wehmiller’s unparalleled legacy of value creation and people-centric culture development with keen investing experience to help companies realize their true potential. With a focus limited to areas known well, BW Forsyth Partners seeks to partner with leadership teams to acquire small- to middle-market companies in the capital and component equipment, and professional services sectors. In each of our operating companies, BW Forsyth Partners deploys operational improvements and strategy development without compromising the autonomy, strategic vision and entrepreneurial spirit of their leadership teams.

 

Job Description:

Job Description

POSITION: Full Line Account Manager-Costa Rica

JOB PROFILE: 202201 - Sales Executive II

REPORTS TO: Senior Director of Sales, Americas East or Senior Director of Sales, Americas , or Senior Director of Sales, EMEA and Asia-Pacific (depends on location)

DEPARTMENT: Commercial

COMPANY OVERVIEW & CULTURE:

Machine Solutions is the premier provider of advanced equipment and services for the medical device industry. The unified brands of MSI, PlasticWeld Systems, Steeger USA, Intec Automation, and Vante offer a full breadth of products to support customer needs and growth. The company has been instrumental in automating manual processes within minimally invasive device manufacturing operations, as well as in the broader medical device industry. By focusing on delivering quality and value, and by dedicating resources to our aftermarket team for technical service and process support, Machine Solutions provides superior customer experience. Machine Solutions is privately owned by BW Forsyth Partners, a Barry-Wehmiller Group company. For more, go to www.machinesolutions.com.

In alignment with Machine Solutions values, we have clarified our expectations and commitments for Team Members and Leaders to streamline our efforts in realizing our vision and aspirations.

We expect our Team Members to care for people and perform with excellence.  They demonstrate this through effective communication, customer focus, driving results, instilling trust, and optimizing work processes. We expect our Leaders to be the message, cultivate enduring relationships, bring out the best in each individual, achieve values-based results, and co-create the future.  Our leaders demonstrate this through self-awareness, developing talent, driving engagement, ensuring accountability, leveraging business insight, managing complexity, planning and alignment, and valuing differences.

For more, go to https://www.barrywehmiller.com/home

 

JOB OVERVIEW:

The Full Line Account Manager is an experienced sales professional with demonstrated success in managing complex accounts, driving new business, and contributing to strategic initiatives. This position will be responsible for managing and growing sales across an assigned geographic territory. This is a field-based role requiring frequent travel to customer sites.

This position will have a strong technical sales background, an ability to manage complex accounts, and a passion for delivering value through a diverse technology offering. This position will serve as a strategic advisor to medical device manufacturing customers, effectively representing Machine Solutions’ full suite of technologies—from braiding and coiling to lamination, thermal bonding, and balloon forming.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Sales Strategy & Execution

·       Owns and executes a territory growth strategy aligned with company objectives.

·       Develops and manages a robust pipeline of new and existing opportunities.

·       Drives new product sales execution across all Machine Solutions platforms, ensuring early market penetration and adoption of innovative technologies.

·       Meets or exceeds quarterly and annual revenue targets.

 

Customer Engagement & Relationship Management

·       Builds and maintains strong, long-term customer relationships across engineering, procurement, and executive levels.

·       Conducts customer visits, product demos, and technical presentations.

·       Serves as the primary point of contact for customers in the territory.

 

Product & Solution Expertise

·       Represents the full Machine Solutions product portfolio: MSI, Steeger, Vante, Alpine, Behm, PWS, and BW Tec.

·       Understands and communicates value propositions for diverse manufacturing technologies.

·       Collaborates with product management and applications engineering to support customer-specific solutions.

·       Leverages knowledge of clinical product applications (e.g., balloon catheters, stents, delivery systems) to tailor solutions and effectively cross-sell complementary technologies.

 

Sales Operations & CRM:

·       Maintains accurate and up-to-date records in CRM (e.g., Salesforce), including leads, activities, opportunities, and forecasts.

·       Provides regular territory reports, funnel updates, and competitive insights.

 

Cross-Functional Collaboration:

·       Coordinates closely with Applications Engineering, Inside Sales, Customer Service, and Marketing to deliver exceptional customer experience.

·       Provides market feedback to support product development and marketing initiatives.

 

Market & Competitive Intelligence:

·       Stays informed on market trends, customer developments, and competitor activity.

·       Identifies and pursues opportunities to displace competitors and increase share of wallets.

 

QUALIFICATIONS/ EDUCATION AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

·       Bachelor’s degree in Engineering, Business, Life Sciences, or related field.

·       3–5 years of technical sales experience, preferably in medical device or capital equipment industries.

·       Prior experience selling to medical device OEMs or contract manufacturers (Preferred)

A Full Line Account Manager must be able to perform the duties of a Full Line Account Manager (Associate) satisfactorily.

 

KNOWLEDGE, SKILLS AND ABILITIES:

·       Strategic Selling & Account Planning: Proficient in sales strategies and account management. Advanced CRM proficiency and forecasting accuracy. Proven track record of exceeding sales quotas and managing large accounts.

·       Territory Management: Proficient in managing geographic or market segments effectively.

·       New Product Commercialization: Understanding the process of bringing new products to market, including catheter manufacturing processes, such as braiding, lamination, balloon forming, and thermal bonding.

·       Clinical Insight & Application Selling: Strong clinical insight and ability to align solutions with customer needs.

·       Problem Solving & Solution Selling: Proficient in identifying challenges and tailoring solutions to customer needs.

·       Collaboration & Influence: Skills in working with others and driving consensus or action.

·       Time Management & Prioritization: Proficient in organizing tasks and managing time effectively.

·       Technical Aptitude: Skills in understanding and working with technical products or systems, including learning complex machinery and manufacturing processes.

·       Customer-Centric Mindset: Strong ability to consistently prioritize customer needs and experiences.

·       Results Orientation: Strong ability to stay focused on achieving outcomes and performance goals.

 

BENEFITS:

·       Medical, Dental, Vision Insurance

·       401k Retirement Plan with Company matching

·       Paid Time off and Paid Sick time

·       Health savings and spending accounts

·       Long-term & Short-term disability

·       Life & AD Insurance

·       Parental Leave

·       Adoption & Fertility Benefits

PHYSICAL DEMANDS & WORK ENVIRONMENT:

While performing the duties of this job, the employee is regularly required to sit for extended periods, particularly during meetings, travel, and computer work. Use hands and fingers to operate a computer keyboard, mouse, and telephone. Occasionally stand, walk, and reach with hands and arms. Speak and hear clearly in person and over the phone. The role may require occasional lifting of materials or equipment up to 20 pounds.

This position operates in a professional office environment and routinely uses standard office equipment. The role may also involve working remotely or from client sites, requiring adaptability to various work settings. The noise level in the work environment is typically low to moderate. The position requires the ability to manage multiple priorities in a fast-paced, deadline-driven environment. If entering the manufacturing floor occasionally, this position will require adherence to safety protocols, including wearing appropriate personal protective equipment (PPE).

 

Travel requirement: 50% within the assigned territory.

 

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At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.  If your experience is close to what you see listed here, please still consider applying.  We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.  Please let us know if you require reasonable accommodations during the interview process. ​

 

 

Company:

Machine Solutions, Inc.