Field Service Technician - HPM & Ultrasound - MEX

Job Title

Field Service Technician - HPM & Ultrasound - MEX

Job Description

As a field service technician, you will be responsible for the maintenance and installation of Philips Healthcare equipment, focusing particularly on Hospital patient monitoring (HPM) and Ultrasound systems. You will mainly work at CDMX, but you may also travel to other cities in México.

Your role:

• Perform service activities, including periodic preventive maintenance, corrective maintenance, fault detection, upgrades and installations, in accordance with Philips quality standards.

• Ensure the integrity of service reports, paying particular attention to test and inspection results.

• Submit service reports, worksheets and other administrative tasks accurately and on time, including handle the signing of service reports by the customer.

• Act as a liaison between Philips and customers, handling administrative and technical issues.

• Use measurement tools and/or equipment (electronic and analogue) appropriately.

• Identify business opportunities that contribute to customer satisfaction and better business for Philips.

• Carry out tasks in the CDMX and the rest of México.

You're the right fit if:

• Academic training in biomedical/electronic/systems engineering or a related field.

• Minimum of 3 years of demonstrable experience as field service engineer, with experience and expertise in IT health systems for patient monitoring devices or proven experience in clinical engineering or bioengineering services in clinics and hospitals.

• Ability to maintain relationships with customers and understand their needs.

• Service-oriented, with a methodical approach to problem solving.

• Computer skills will be valued, basic knowledge of networks, HL7, HIS, server configurations, VPN and Virtual LAN management.

• You’re available to travel within and outside the country. Valid US visa is desirable.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

Additional Information

Work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Ciudad de Mexico.