Field Service Engineer (TOKYO/T3)

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

This position is part of the technical service department located in Shinjuku, Tokyo and will be on site. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What you will do:

• Maintenance/Repair/Troubleshooting/Installation/Validation (GMP: IQOQ) of equipment

• Organize strategic sales promotion/proposal activities to major customers such as maintenance/comprehensive contracts, inspection contracts, spare parts (spare parts) sales, etc.

• Collaboration as a team with domestic & worldwide other branches/departments to manage customer’s outcome by controlling customer situation (revenue forecast/contract ratio/quality issues)

• Deliver mid to large scale installation projects as project manager by collaborating with other departments

• Preparation for launch of new equipment, obtaining service trainer certification

• Customer support by remote, dispatch field engineers to customer site.

Who you are:

• A major in Biology, Biochemistry, Mechanical Engineering, Electrical Engineering or related

• More than 3 years of experience in field service or related engineering department.

• Excellent communications, listening and interpersonal skills