Description
ABOUT US:
Volta Labs is an applications company that is revolutionizing the future of genomics. We are a Boston based, venture-backed biotech startup that makes extracting vital information from biological samples is as simple as pressing a button, through our flagship product Callisto. Our product speeds up processing time for scientists and increases accessibility to important genetic information for patients. Sitting at the intersection of science and engineering, we invite you to join us on our journey to shape the future of genomics, where insatiable curiosity is encouraged and every Voltarian makes an impact.
THE TEAM:
You'll join a team of innovative thinkers who love to experiment, collaborate, and win together. We are passionate about pushing the boundaries of automation, biology, computing, robotics, design, and user experience to benefit our customers and the world.
Volta Labs has launched Callisto, our platform for automated NGS sample prep, and we are now scaling our commercial footprint globally. As our installed base grows across North America and internationally, we are expanding the Field Service Engineering team to support customers, improve system reliability, and close the loop between field learnings and product development. Joining Volta at this stage means playing a direct role in scaling a first-in-class platform while shaping how Field Service integrates with Engineering and Manufacturing as the company grows.
We’re looking for a Boston-based Field Service Engineer to support the North American Callisto fleet, with occasional international travel to Europe, Asia, and Oceania. When not in the field, you will be based at Volta HQ, partnering closely with Manufacturing, Systems Engineering, and Software teams.
This role sits at the intersection of customer execution and system-level reliability improvement. You will serve as the technical lead during field events while contributing internally to improving instrument robustness, qualification workflows, and service infrastructure.