Field Inside Sales Specialist

<h1><b>Your Challenges</b></h1><p><b>1. Revenue &amp; Account Development</b></p><ul><li><p>Achieve assigned sales targets and KPIs.</p></li><li><p>Drive revenue growth within selected accounts through proactive outreach via phone, email, and digital engagement.</p></li><li><p>Increase sales in geographic areas or market segments not directly covered by field sales, and complement field sales efforts on targeted accounts.</p></li><li><p>Utilize installed base data to generate additional consumable and service revenue.</p></li></ul><p><b>2. Tender &amp; Quotation Management</b></p><ul><li><p>Manage the end-to-end tender process, including:</p><ul><li><p>Identifying relevant tender opportunities</p></li><li><p>Reviewing tender requirements and compliance criteria</p></li><li><p>Coordinating documentation, pricing, and technical inputs</p></li><li><p>Preparing and submitting tender responses within deadlines</p></li></ul></li><li><p>Ensure all tender submissions meet commercial, legal, and company policy requirements.</p></li><li><p>Work closely with Sales, Marketing, Finance, and Operations to align pricing, product specifications, and delivery commitments.</p></li><li><p>Track tender outcomes, maintain records, and analyze win/loss trends to improve future submissions.</p></li><li><p>Provide accurate and timely quotations, product information, and commercial proposals to customers.</p></li></ul><p><b>3. Pipeline &amp; Forecast Management</b></p><ul><li><p>Build and manage a healthy sales pipeline for accounts allocated to ensure consistent opportunity progression and closure.</p></li><li><p>Maintain accurate opportunity records in CRM.</p></li><li><p>Submit weekly and quarterly forecasts with clear visibility of risks and upside opportunities.</p></li></ul><p><b>4. Cross-Functional Collaboration</b></p><ul><li><p>Partner with ETMs and Product Marketing team to support lead development and campaign follow-up.</p></li><li><p>Collaborate with Sales Support and Order Processing teams to uncover new business opportunities.</p></li><li><p>Contribute to the development and adoption of the eShop platform within inside-sales-managed accounts.</p></li></ul><p><b>5. Digital &amp; CRM Utilization</b></p><ul><li><p>Leverage CRM tools and customer data to drive repeat purchases and targeted campaigns.</p></li><li><p>Use social media and digital marketing programs to enhance engagement within selected customer groups.</p></li><li><p>Ensure accurate and up-to-date customer, opportunity, and activity records in CRM.</p></li></ul><p><b>6. Selective Field Engagement</b></p><ul><li><p>Conduct customer visits when business opportunities justify in-person relationship development.</p></li></ul><p></p><h1><b>Your Expertise</b></h1><ul><li><p>Diploma in Business, Life Sciences, or related field.</p></li><li><p>Experience in inside sales, commercial support, or customer-facing sales roles.</p></li><li><p>Familiarity with tender/bid processes and quotation management is highly preferred.</p></li><li><p>Strong communication and presentation skills (remote engagement).</p></li><li><p>Good commercial awareness and attention to detail.</p></li><li><p>Proficient in CRM systems and Microsoft Office tools.</p></li><li><p>Highly organized with strong time and pipeline management skills</p></li></ul><p></p><h1><b>Your benefits at Eppendorf</b></h1><ul><li><p>We truly appreciate our employees and their performance</p></li><li><p>We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth</p></li><li><p>By working with us, you will make a meaningful contribution to improving human living conditions</p></li><li><p>Attractive salary, employee benefits and performance bonus</p></li></ul>