FCS (Palo Alto)

Johnson & Johnson is hiring for a Field Clinical Specialist for Shockwave Medical Inc. located in Palo Alto. 

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/. 

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque. 

Position Overview 

The Field Clinical Specialist is a visible position that will provide case support to physicians within certain territories.  Case support will be done on peripheral and coronary interventional procedures in the pre-market and post-market phases of product development with the Shockwave Medical Intravascular Lithotripsy (IVL) ® technology.  The Field Clinical Specialist will also play a critical role in clinical studies including device training, case support and ensuring timely data collection for clinical programs.  Case support may be required to support other territories at certain times. 

Essential Job Functions 

• Physician and hospital staff training, and procedural case coverage to ensure the safe and effective use of medical devices. 

• Effectively meet the needs of internal and external customers with a sense of urgency and drive. 

• Present clinical study training materials based on investigational plans to support the safe and effective use of medical devices, inclining study protocol, instructions for use, core lab manuals and case report forms. 

• Manage key study investigators; foster and maintain strong relationships through direct interactions with medical advisors and clinical leaders. 

• Partner with other clinical research colleagues to meet business needs in the field including site re-training, data collection for timely database locks and resolution of critical issues. 

• Administrative activities including training to procedures, manage territory travel and budgets. 

• Other duties as assigned. 

Qualifications 

• Minimum Bachelor’s Degree in business, science, nursing or related fields, or equivalent experience. 

• Minimum 2 years’ experience directly supporting interventional or surgical procedures within a hospital setting OR, 1 year of industry, hospital-based life sciences, sales support experience. Cardiovascular industry experience preferred but not required. 

• Working knowledge of clinical research, Good Clinical Practice (GCP) and regulatory compliance guidelines for clinical trials. 

• A history of effective collaboration with regulatory agencies through clinical studies and market releases. 

• Product knowledge including product vigilance and medical device reporting. 

• High attention to detail and accuracy. 

• Computer skills (MS Office products, word processing, spreadsheets, etc.). 

• Finance and budgeting knowledge. 

• Good prioritization and organizational skills. 

• Excellent critical thinking skills. 

• Excellent influencing and negotiation skills. 

• High energy and results-oriented individual who is mature and successful in a business environment and is skilled in motivating and inspiring people. 

• Entrepreneurial “hands-on” experience. Pro-active and “can do” attitude. 

• Ability to consider and accept feedback and suggestions for continuous improvement. 

• Works effectively on cross-functional teams. Demonstrated willingness to make decisions and to take responsibility for such. 

• Effective written, verbal and presentation skills with all levels of customers and management. 

• Ability to work in a fast-paced environment while managing multiple priorities 

• Operate as a team and/or independently while demonstrating flexibility to changing requirements. 

• There may be continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) 

• Significant travel >50% of time requiring the employee to be effective in a remote manner. 

• Employee may be required to lift objects up to 40lbs or more. Employees will be required to work in an air conditioned office space and possibly perform some tasks in our non-temperature controlled warehouse space. 

Pay Transparency: 

Additional Information: 

• The base pay range for this position is $130,000. 

• The Company maintains a highly competitive sales incentive compensation program.  Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan. 

• This position is eligible for a car allowance through the Company’s Fleet program 

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.   

• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).  

• Employees are eligible for the following time off benefits: 

  • Vacation – up to 120 hours per calendar year 

  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year  

  • Holiday pay, including Floating Holidays – up to 13 days per calendar year 

  • Work, Personal and Family Time - up to 40 hours per calendar year   

• Additional information can be found through the link below.  https://www.careers.jnj.com/employee-benefits 

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. 

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.   

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center  (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.