Customer Engineering Program Manager - BFLY Embedded

Company Description

Founded by Dr. Jonathan Rothberg in 2011, Butterfly Network is a digital health company on a mission to democratize medical imaging by making high-quality ultrasound affordable, easy-to-use, globally accessible, and intelligently connected. Today, 4.7 billion people around the world lack access to medical imaging, and Butterfly’s revolutionary Ultrasound-on-Chip™ technology is changing that.

The company launched the world’s first handheld, single-probe, whole-body ultrasound system, Butterfly iQ, and has since continued to innovate with the iQ+ (2020) and iQ3 (2024)—each advancing the power and performance of ultrasound through semiconductor technology. Recognized by TIME’s Best Inventions, CNBC’s Disruptor 50, and Fast Company’s World Changing Ideas, Butterfly is reshaping the future of ultrasound and medical imaging.

Octiv, LLC is a division of Butterfly Network focused on expanding the reach of Butterfly’s core Ultrasound-on-Chip™ technology through strategic partnerships and technology integrations. Octiv collaborates with partners across medical devices, life sciences, robotics, and industrial applications to co-develop and commercialize innovative ultrasound-powered solutions. By providing partners with access to our technology stack—including software development kits (SDKs), custom integrations, and engineering expertise—Octiv enables the next generation of AI-powered, connected ultrasound solutions.

Joining Butterfly is the opportunity to redesign the future of healthcare through the power of technology. Embark on a journey with us to maximize global impact, motivated by the idea that our products will change the lives of millions, along with the people you love.

Job Description

We are seeking Customer Engineering Program Manager (EPM) to drive the execution of highly technical projects across engineering, manufacturing, and regulatory disciplines for Butterfly Embedded. The EPM will be responsible for program execution from concept to commercialization, ensuring that Octiv and its partners meet critical technical milestones while maintaining high efficiency. This role requires strong technical acumen, exceptional organizational skills, and experience leading complex projects in regulated environments.

Responsibilities

• Program Execution: Own the planning and execution of technical projects across the R&D, product development, new product introduction, and regulatory compliance.
• Cross-Functional Coordination: Work closely with engineering, regulatory, quality, legal, and supply chain teams to ensure projects remain on track.
• Budgeting & Resource Management: Track and manage project budgets, forecasts, and internal time tracking for accurate financial reporting.
• Technical Roadmap Alignment: Maintain alignment between Octiv’s technical priorities and those of its partners, ensuring deliverables meet strategic goals.
• Milestone Tracking: Keep detailed records of project milestones, technical dependencies, and risk management plans.
• Regulatory & Compliance Coordination: Work with internal and external teams to ensure medical device compliance, including FDA, ISO, and other regulatory standards.
• Logistics & Order Fulfillment: Oversee procurement, production scheduling, and logistics to ensure timely delivery of products and components.
• Process Optimization: Identify bottlenecks in project execution and improve processes to enhance efficiency.

Qualifications

Baseline skills/experiences/attributes:

• Technical background: Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field.
• Experience in program/project management: 4+ years managing complex technical projects, preferably in hardware, semiconductors, or deep tech.
• Highly organized and efficient: Proven track record of handling multiple projects and priorities.
• Strong communication skills: Ability to translate technical challenges into actionable program management plans.
• Experience with regulated industries: Familiarity with ISO 13485, FDA QSR, IEC 60601, or similar standards.
• Data-driven decision-making: Proficient in project tracking, reporting, and analytics tools.
• Ability to work across disciplines: Experience coordinating work across hardware, software, and regulatory teams.

Ideally, you also have these skills/experiences/attributes (but it’s ok if you don’t!):

• PMP, PgMP, or equivalent certification.
• Experience with ultrasound or other medical imaging technologies.
• Exposure to high-volume manufacturing environments.
• Understanding of software development processes and integration workflows.

Location

At Butterfly we offer a hybrid work environment. For most employees, this means part time in the office (two or more days a week). Our offices offer kitchens stocked with snacks and beverages, comfortable work stations, and multiple opportunities to collaborate with your colleagues to build community

This is a hybrid position based out of our office in the SF Bay Area. 

Benefits and Perks

• Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees. As a health-tech company, we prioritize the well-being of our teams. Additionally, employees have the option to buy up for enhanced health insurance coverage. We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis.
• Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs.
• 401k plan and match - we facilitate your retirement goals.
• Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP)
• Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact
• Parental Leave - we want to make sure our employees have plenty of time with their growing families, and additional benefits for primary caregivers to help transition back to work after leave 
• Competitive salaried compensation - we value our employees and show it 
• Equity - we want every employee to be a stakeholder
• The opportunity to build a revolutionary healthcare product and save millions of lives! 

Compensation 

Our estimated salary for this role based in San Francisco is around $170,000 + bonus + equity + benefits. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand.

Security Responsibilities

Butterfly requires security adherence responsibilities from all employees. These include:  adhering to all company security policies and procedures, utilizing provided company assets securely, and completing all required security awareness training programs. Safeguarding company data and systems from unauthorized access, modification, or destruction, contributing to the overall security posture of the organization. Immediately reporting any suspected or actual security incidents, including phishing attempts, malware infections, or unauthorized access, following the established incident response procedures.

For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.

Butterfly Network does not accept agency resumes.

Butterfly Network is an E-Verify Company. 

Butterfly Network is an equal opportunity employer.  Regardless of race, traits associated with race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.

Butterfly requires security adherence responsibilities from all employees. These include:  adhering to all company security policies and procedures, utilize provided company assets securely, and complete all required security awareness training programs. Safeguarding company data and systems from unauthorized access, modification, or destruction, contributing to the overall security posture of the organization. Immediately reporting any suspected or actual security incidents, including phishing attempts, malware infections, or unauthorized access, following the established incident response procedure

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