Engineering Operations Technician

Job Summary

Join Insulet and play a key role in supporting innovative engineering teams that are transforming diabetes care through the Omnipod® platform. This hands-on, onsite opportunity is ideal for organized, detail-oriented professionals who enjoy managing equipment, inventory, and laboratory operations while helping engineers work efficiently in a safe, well-maintained environment.

Why this role is attractive:

Support cutting-edge medical device development in a fast-growing global company.
Take ownership of engineering lab operations, equipment readiness, inventory management, and workplace organization.
Work closely with cross-functional teams while contributing to continuous improvement and 5S initiatives.
Gain exposure to engineering equipment, mobile technologies, AI tools, and technical documentation.
Enjoy a dynamic, team-oriented environment that values adaptability, problem-solving, and operational excellence.

This position is an excellent fit for someone who thrives on organization, enjoys working with technology and equipment, and wants to make a meaningful impact in a mission-driven healthcare company.

Company Overview 

Insulet started in 2000 driven to achieve our mission of enabling our customers to enjoy simplicity, freedom, and healthier lives through the use of our Omnipod® product platform. In the last two decades, we have improved the lives of hundreds of thousands of patients who have insulin-requiring diabetes, by using innovative technology that is wearable, waterproof, and lifestyle-accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe. 

We are looking for highly motivated, performance-driven individuals who want to be at the forefront of our rapidly growing global footprint. We hire amazing people guided by shared values and a desire to exceed customer expectations. 

Position Overview 
This position is responsible for supporting the smooth operation of engineering teams, preparing mission-critical equipment and materials, maintaining engineering laboratories, and promoting a safe and efficient work environment. The ideal candidate will demonstrate exceptional attention to detail, strong organizational and inventory management skills, and a friendly, flexible work ethic aligned with customer requirements. 

Responsibilities  

• Maintain accurate inventory records and update databases regularly. 
• Monitor stock levels and coordinate timely restocking with procurement teams. 
• Implement 5S principles for efficient materials storage and workspace organization. 
• Diagnose and resolve technical issues, ensuring timely repair or replacement of equipment. 
• Support preventative maintenance and calibration of engineering equipment. 
• Coordinate logistics for equipment deployment and relocation. 
• Promote a safe working environment and ensure proper use of PPE. 
• Maintain workplace cleanliness and safety standards. 
• Accurately document accumulated knowledge and procedures for future reference and training.

Required Skills and Competencies 

• Exceptional attention to detail and accuracy in inventory management. 
• Demonstrates expertise in arranging, maintaining, and optimizing physical workspaces, tools, and materials for maximum efficiency and accessibility.  
• Ability to manage multiple priorities. 
• Friendly and adaptable work ethic with a customer-focused mindset. 
• Effective communication and collaboration with cross-functional teams. 
• Ability to follow established procedures with minimal supervision. 
• Basic analytical and technical problem-solving skills. 
• Familiarity with engineering equipment (e.g., lab instruments, testing devices). 
• Proficiency in office software (Word, Excel) and technical documentation. 
• Workplace safety training and commitment to safety protocols. 
• Basic understanding of Android & iOS operating systems. 
• Knowledge and interest in utilization of AI tools such as Copilot and Rovo to assist in tasks and documentation.

Education and Experience

• High School diploma/GED and 2+ years of relevant experience, or Associate’s degree/Vocational Technical School diploma with focus on related field and 1+ years of relevant experience
• Six Sigma certification or related continuous improvement training is preferred, but not required

Additional responsibilities and skills 

• Ability to learn and adapt to new technologies. 

• Basic understanding of Android & iOS Operating Systems 

• The position is 100% Onsite in our Acton Headquarters Location. 

• Travel is estimated at 10% but will flex depending on business needs.

NOTE: This position requires on-site working (requires on-site office/plant/lab work). #LI-Onsite

Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $20.23 - $30.34 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.