DME Technician & Clerk

<p><span data-contrast="auto">Noctrix Health is redefining the treatment of chronic neurological disorders with clinically </span><span data-contrast="auto">validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">We are looking for a detail-oriented and dependable </span><strong><span data-contrast="auto">DME Technician & Clerk</span></strong><span data-contrast="auto"> to support the daily operations of our Durable Medical Equipment (DME) Supply Department. In this role, you will assist with shipping and receiving activities, inventory management, order fulfillment, and documentation to ensure medical devices and supplies are accurately tracked and distributed.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":0,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">This position plays an important role in maintaining efficient supply chain operations while ensuring patient needs are prioritized. The DME Technician & Clerk will collaborate with internal teams to ensure devices, accessories, and necessary equipment are available and delivered in a timely and compliant manner. This role reports to the </span><strong><span data-contrast="auto">VP, Supply Chain & Operations</span></strong><span data-contrast="auto"> and is an </span><strong><span data-contrast="auto">full-time, on-site position located in our Pleasanton Headquarters</span></strong><span data-contrast="auto">.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":0,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto">Responsibilities:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":0,"335559738":240,"335559739":240}"> </span></p> <ul> <li><span data-contrast="auto">Maintain accurate inventory records by updating internal systems following shipping, receiving, and other operational activities</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Collaborate with operations and supply chain teams to ensure appropriate inventory levels are maintained</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Fulfill orders for medical devices and accessories with a high degree of accuracy</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Configure device settings when required by specific order instructions</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Complete and maintain all required documentation associated with order fulfillment</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Process returned devices by updating internal systems and completing required return documentation</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Notify internal stakeholders when returns are received and processed</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Maintain traceability by updating device location records when equipment is shipped to internal or external customers</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Assist in developing and implementing policies and procedures to improve operational efficiency and compliance</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Work cross-functionally with internal stakeholders to ensure patients receive medical devices and supplies in a timely manner</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> </ul> <p><strong><span data-contrast="auto">Requirements:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":0,"335559738":240,"335559739":240}"> </span></p> <ul> <li><span data-contrast="auto">High school diploma or equivalent required; additional education or relevant work experience is a plus</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Strong attention to detail and organizational skills</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Excellent communication and interpersonal skills</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Basic computer proficiency for documentation and clerical tasks</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Ability to lift and move up to 30 lbs</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Ability to work on-site five days per week during normal business hours</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> </ul> <p><strong><span data-contrast="auto">Preferred Qualifications:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":0,"335559738":240,"335559739":240}"> </span></p> <ul> <li><span data-contrast="auto">Experience working in the medical device industry or another regulated environment with a quality management system</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Experience managing medical equipment inventory and distribution</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Previous experience working in a regulated healthcare environment</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Certification as a pharmacist or DME operator</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="auto">Prior experience working for a Durable Medical Equipment provider</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> </ul> <p><strong><span data-contrast="auto">Compensation:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":0,"335559738":240,"335559739":240}"> </span></p> <ul> <li data-leveltext="●" data-font="" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"multilevel"}" data-aria-posinset="22" data-aria-level="1"><span data-contrast="auto">$28.30 per hour + commission + stock options</span><span data-ccp-props="{}"> </span></li> </ul>