Medtronic
MEDICAL DEVICES
Medical Devices
LocationNJ - Phillipsburg
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Dispute Analyst with European Languages
Medtronic
This listing was originally posted on Medtronic's careers page. Formulate is an equal opportunity job aggregator and is not involved in the hiring process. Where salary information is estimated, it is derived from BLS industry benchmarks and may differ from actual compensation.
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Upgrade to Pro — $25/moCareers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
Medtronic is focused on collaborating with stakeholders around the world to take healthcare Further, Together. At Medtronic, we value what makes you unique.
We are seeking candidates with professional proficiency in at least one of the following languages: French, Spanish, Italian, Swedish, Danish, Norwegian, Finnish, or English. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations.
At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations.
Responsibilities may include the following and other duties may be assigned:
Support in resolving different types of disputes (related to pricing, invoicing, delivery, etc.), including the preparation of necessary documents required for the settlement of orders that are incorrectly priced, as well as invoices disputed by customers due to data discrepancies
Measuring and reporting compliance of your department's service level agreement with internal customers
Generating and publishing agreed price dispute KPI reports for each country and business unit monthly or as often as deemed necessary
Reviewing existing dispute resolution processes and making recommendations to improve efficiency and accuracy, while adhering to company policies
Communicating regularly with national and regional contacts for information and/or changes related to the process
Required Knowledge and Experience:
Professional proficiency in English plus at least one of the following languages: French, Spanish, Italian, Swedish, Danish, Norwegian, or Finnish.
Able to work with under time constraints
Minimum of 1 year of relevant experience in Customer Care Operations Departments
Comfortable with M.S. Office – Outlook, Excel
Proactive and investigative mindset as well as a high level of attention to detail and strong analytical skills
Team-player who at the same time work independently on moderately complex projects with general supervision
Experience within a Shared Services Environment or Customer Care or/and with Accounting / Cash Collection and Excel knowledge are desirable.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Poland: 77,600.00 PLN - 116,400.00 PLN |
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
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MEDICAL DEVICES
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