Director, US Commercial Insights & Analytics (Hybrid - Acton, MA or San Diego, CA)

As the Director US Commercial I&A Lead, you will play a critical role in providing strategic leadership to ensure data-driven decision-making enhances commercial performance. It will involve leading a high-performing analytics team and serving as a key business partner and advisor to commercial and segment leadership. In this role, you will lead a team to utilize data insights to inform strategic decisions and optimize business impact. Collaborating closely with cross-functional teams, you will integrate data from multiple sources, foster a culture of curiosity and innovation, and ensure consistency in reporting and metric definitions.

Your leadership will directly influence the development, resources, and refinement of commercial strategies, ensuring Insulet maintains a competitive edge in the industry.

We’re looking for:

• A strategic thinker who can translate data into clear commercial opportunities and influence business priorities

• A collaborative leader who can mentor, empower, and inspire a high-performing analytics team

• A trusted business partner who builds strong relationships with executives and cross-functional stakeholders

• An expert advisor and data storyteller who brings together complex datasets and business acumen to drive decision-making

• A champion of continuous improvement initiatives and promoter of best practices in analytics and innovation in reporting and insight generation

Responsibilities

• Provide Strategic Insights for Leadership

• Act as the trusted analytics partner to commercial and segment leadership, translating complex data into strategic actions and insights

• Lead a team that transforms structured and unstructured data into meaningful, timely, and actionable insights that drive commercial success

• Ensure analytics outputs are tailored to US market, and reflect relevance and prioritization of efforts

• Drive Cross-Functional Data Integration

• Connect data insights across sales, marketing, market access, finance, and operations to create a unified, 360-degree view of commercial performance

• Champion the need for global standardization with market-specific flexibility in reporting and analytics

• Collaborate and partner with IT and data engineering teams to influence the evolution of platforms used for insight delivery and data accessibility

• Lead & Develop High-Performing Teams

  Manage, mentor, and empower a high-performing analytics team by fostering a culture rooted in curiosity, learning, and innovation

• Allocate team resources strategically across high-impact initiatives, ensuring alignment with evolving business priorities and regional needs

• Build and develop a team environment and culture that thrives on collaboration, a growth mindset, and purpose-driven problem-solving

• Oversee Reporting & Trend Analysis

• Lead the delivery of recurring performance reports, and in-depth analyses to keep the business informed and proactive

• Ensure alignment and consistency in metric definitions and business rules across all reporting outputs

• Accountable for coordinating across teams to ensure data accuracy validation, particularly for key commercial inputs like incentive comp data, call activity, and formulary access

• Enable Business Continuity

• Build continuity plans to maintain analytics delivery during team transitions, absences, or resourcing shifts

• Provide guidance on resourcing and investment decisions for sales, marketing, and access teams based on data-driven opportunity sizing

• Provide guidance to continuously refine the business rules, data definitions, and methodologies behind key commercial metrics and KPIs

Education and Experience

• Bachelor's degree in business, data science, statistics, economics, or related field required; Master’s degree or MBA preferred

  12+ years of experience in Pharma or relevant industry with at least 5+ years in commercial analytics.

• Demonstrated experience in commercial analytics, preferably within med tech, healthcare, or life sciences

• Extensive experience managing and coaching high-performing analytics teams

• Experience and proven success working in matrixed, cross-functional global organizations

Skills and Competencies

• Strategic mindset with the ability to define and guide analytics strategy that aligns with evolving business goals and regional market dynamics

• Continuous improvement mindset to drive innovation in reporting processes, insight generation tools, and cross-functional data integration

• Proven leadership skills to mentor, develop, and inspire a high-performing analytics team while fostering a culture of innovation and collaboration

• Advanced analytical expertise to design and guide the execution of methodologies that transform structured and unstructured data into actionable insights

• Strong interpersonal skills to work and communicate effectively with stakeholders across sales, marketing, market access, finance, and operations

• Decisive judgment to synthesize complex data into clear recommendations and support executive decision-making

• Strong command of regulatory frameworks, reimbursement systems, and healthcare delivery models

• Deep industry knowledge of the med tech or healthcare landscape, including familiarity with regulatory requirements and market trends impacting commercial data use

• Strong organizational skills to allocate analytics resources effectively and ensure team continuity and coverage across multiple priorities

Physical Requirements

• Location: This position is eligible for hybrid working arrangements and requires on-site work from Insulet's Acton, MA Headquarters at least three (3) days per week.

• Travel requirements: 25% business travel as needed

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable and waterproof Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s latest innovation, the Omnipod® 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.

Studies have demonstrated the clinical and lifestyle advantages of insulin pump therapy over multiple daily insulin injections (MDI). However, many people still choose MDI therapy largely due to the complexity, cost, and inconvenience of conventional pump technology. The Omnipod is a discreet and easy-to-use system that eliminates many of the issues associated with conventional pumps. By breaking down the barriers to insulin pump therapy, Insulet hopes to provide both a superior treatment option and life-long health benefits for people with insulin-requiring diabetes.

Insulet was founded in 2000 with the mission to improve the lives of people with diabetes and enable customers to enjoy simplicity, freedom, and healthier lives through innovative technology. The Company’s world headquarters and state-of-the-art automated manufacturing facility are located in Acton, Massachusetts with global offices in the U.K., France, Germany, Netherlands, Canada, Mexico, Australia, and the United Arab Emirates. Omnipod products are available in 24 countries around the world.

Insulet recently concluded its seventh consecutive year of 20% or more revenue growth, and more than doubled its intellectual property portfolio over the last year. Insulet is proud to be recognized as a 2022 Top Workplace USA; awarded Top Workplaces Cultural Excellence Award for remote work; recognized as a Great Place to Work® in four international locations in 2023; and ranked as one of America’s most responsible companies by Newsweek. For more information, visit: insulet.com and omnipod.com.

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Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $163,700.00 - $245,525.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.