Director, Product and Clinical Training (Hybrid)

Position Overview

As the Director, International Product & Clinical Training, you will lead the deployment and localisation of training content across international markets, ensuring materials are adapted for regional relevance while maintaining alignment with global commercial priorities. In this role, you will oversee regional training teams, providing strategic direction, support, and performance oversight to ensure consistent, high-quality execution. You will serve as the key liaison between the global training team and international markets to effectively adapt and deliver global content locally as well as develop supplemental materials to address market-specific needs not prioritized globally.

Your leadership will help bridge global strategy with local execution to maximize the effectiveness and impact of training worldwide.0

We’re looking for:

• A strategic leader who translates and scales global selling and clinical training initiatives for international markets, ensuring local relevance and impact
• An action-oriented professional who can blend commercial acumen with clinical education expertise to develop learning solutions that meet market-specific needs
• A collaborative influencer who fosters strong relationships across sales, marketing, medical, finance, and franchise stakeholders
• A talent developer who inspires, coaches, and elevates team performance while cultivating cross-functional alignment

Responsibilities

• Oversee Content Adaptation & Localisation
• Architect the end-to-end localization strategy, directing translation, cultural adaptation, and enrichment of global modules to resonate with diverse learner personas
• Implement a modular “plug-and-play” approach so markets can blend global core content with local add-ins seamlessly
• Monitor adherence to global priorities, flagging and escalating misalignments or risks
• Oversee the validation of instructional materials for accuracy, compliance, and learner engagement before release
• Lead Local Training Delivery
• Partner with global training functions, ensuring seamless translation of global training strategy into market-specific roadmaps
• Establish and govern a robust regional training framework that upholds global priorities while accommodating local nuances
• Engage executive stakeholders to review alignment, risks, and strategic pivots
• Evaluate and Define New Content Requirements
• Oversee needs assessments and performance analyses to ensure training gaps not addressed by the global curriculum are identified and prioritized
• Direct end-to-end solution delivery by partnering with instructional design subject matter experts, overseeing piloting in key markets and guiding iterative refinement based on impact analytics
• Measure impact of custom content through learner feedback, proficiency metrics, and business outcomes to present to senior leadership and iterate based on results
• Foster Cross-Functional Alignment and Execution
• Partner with global and regional leaders across commercial, medical, and franchise teams to identify and embed regional imperatives in training roadmaps
• Represent international markets in global forums, ensuring that international needs inform future content roadmaps
• Coordinate with local country sales leadership to schedule roll-outs and secure executive sponsorship
• Coach and Empower High-Performing Teams
• Lead and coach training managers and local trainers to build high-performing teams
• Foster an inclusive, collaborative culture that supports professional growth and capability building
• Empower teams to act as thought partners within their domains while driving training excellence

Education and Experience

• Bachelor’s degree in business, instructional design, education or related field; MBA or Masters degree preferred
• Demonstrated commercial, instructional design or learning and development experience
• Extensive experience managing high-performing training teams and working across functions and geographies
• Experience in pharma, med tech, or other regulated industry a plus 

Skills and Competencies

• Skilled in partnering with key stakeholders (e.g., medical affairs, franchises, sales, finance, legal) to drive aligned execution and integrated training planning
• Proven ability to lead through transformation, ambiguity, and continuous evolution, ensuring team engagement and operational agility
• Comfortable operating in regional and global environments, adapting communication and influencing styles to diverse cultural and regulatory contexts
• Possesses a continuous improvement mindset, focused on driving business outcomes and operational KPIs
• Strategic and conceptual thinker with the ability to adapt the long-term vision of global commercial education programs and initiatives to international market
• Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic environment
• Exceptional presentation skills with the ability to engage and influence diverse audiences
• Executive communication skills, both written and verbal
• Resilient, adaptable, and self-motivated professional with strong problem-solving abilities and business acumen
• High level of technical proficiency with business software and applications, including Microsoft Office (Word, Excel, PowerPoint), MS Teams, and Veeva

Physical Requirements

Location: This position is eligible for hybrid working arrangements from our office in Hammersmith, London.

Travel requirements: 25%

#LI-Hybrid #LI-JW1

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

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