Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.
We are seeking a strategic and results-oriented Director of Training & Sales Enablement to lead the development, execution, and continuous improvement of commercial training and enablement programs across Noctrix Health. This individual will play a critical role in strengthening sales capability, accelerating new hire productivity, improving field effectiveness, and driving commercial performance through best-in-class enablement strategies.
The Director will oversee onboarding, product education, clinical training, sales methodology, coaching frameworks, launch readiness, and field development initiatives. Working closely with Sales Leadership, Marketing, Commercial Operations, Product Management, Clinical Affairs, and Human Resources, this role will ensure customer-facing teams have the knowledge, skills, tools, and resources needed to succeed.
This position reports to the SVP, Sales & Commercial Operations and will serve as a key leader in scaling the commercial organization as Noctrix continues to grow.
This is a full-time position with travel requirements to support field training, workshops, meetings, and commercial initiatives.
Responsibilities:
Training Strategy & Program Leadership
- Develop and lead the company's sales training and enablement strategy in alignment with commercial objectives and growth priorities
- Design and maintain a comprehensive enablement roadmap encompassing onboarding, product training, clinical education, selling skills, and leadership development
- Establish standards, governance, certification programs, and reinforcement processes for customer-facing teams
- Lead annual and quarterly enablement planning to support product launches, market developments, strategic initiatives, and organizational growth
- Ensure training content reflects company messaging, product positioning, regulatory requirements, and customer engagement best practices
Curriculum Development & Training Delivery
- Create, curate, and oversee high-quality training programs for onboarding, product launches, competitive intelligence, and ongoing development
- Deliver training through live workshops, virtual learning, field coaching, self-paced programs, and reinforcement activities
- Partner with subject matter experts to translate clinical, technical, market, and operational content into practical learning experiences
- Continuously evaluate training effectiveness and update curriculum based on field feedback, business needs, and performance data
- Drive consistency in learning experiences across all commercial functions
Sales Enablement, Coaching & Field Readiness
- Develop sales playbooks, messaging frameworks, job aids, competitive tools, and readiness resources that improve field execution
- Build coaching frameworks and manager enablement programs that support behavior change and performance improvement
- Partner with sales leadership to identify skill gaps, improve ramp times, and enhance field effectiveness
- Prepare teams for product launches, strategic initiatives, campaigns, and evolving customer needs
- Support adoption and optimization of CRM systems, learning platforms, content management tools, and other enablement technologies
Cross-Functional Leadership & Communication
- Collaborate closely with Sales, Marketing, Product Management, Clinical Affairs, Commercial Operations, and Human Resources
- Ensure messaging consistency and alignment across training, campaigns, product launches, and customer engagement activities
- Communicate training priorities, progress, outcomes, and recommendations to senior leadership
- Foster a culture of continuous learning, accountability, and commercial excellence throughout the organization
- Serve as a trusted advisor to commercial leaders on capability development and field readiness strategies
Metrics, Process Improvement & Operational Excellence
- Define and monitor key enablement metrics, including onboarding effectiveness, certification completion, time-to-productivity, training adoption, and field performance impact
- Analyze sales performance trends, stakeholder feedback, and training outcomes to identify opportunities for improvement
- Implement scalable enablement processes, systems, and documentation that support organizational growth
- Demonstrate the business impact of training investments through measurable performance improvements
- Ensure all enablement activities are executed with professionalism, quality, compliance awareness, and a focus on patient and customer outcomes
Requirements:
- 8–12+ years of experience in sales training, sales enablement, commercial excellence, learning & development, or related commercial leadership roles
- Medical device, healthcare, pharmaceutical, or other regulated industry experience strongly preferred
- Proven success designing and leading scalable onboarding, training, coaching, and enablement programs that improve commercial performance
- Experience supporting field sales organizations and partnering closely with sales leadership, marketing, product, and operations teams
- Bachelor's degree in Business, Education, Organizational Development, Life Sciences, or a related field required
- Advanced degree (MBA, MS, or equivalent) preferred
- Deep understanding of adult learning principles, curriculum design, facilitation, coaching, and performance improvement methodologies
- Demonstrated ability to leverage data, KPIs, and field insights to measure effectiveness and drive continuous improvement
- Excellent presentation, communication, and stakeholder management skills
- Experience with Salesforce, CRM platforms, Learning Management Systems (LMS), content management systems, and sales enablement technologies
- Strong leadership skills with the ability to influence across functions and organizational levels
- Ability to thrive in a fast-paced, high-growth environment
Preferred Qualifications:
- Experience building enablement functions within emerging growth-stage medical device organizations
- Experience supporting product launches and commercialization efforts
- Background in clinical education, medical device training, or healthcare provider engagement
- Experience implementing formal sales methodologies and coaching programs
- Familiarity with reimbursement, patient access, and healthcare market dynamics
- Experience managing external training vendors, consultants, and learning platforms
Compensation:
- Base pay: $150,000 - $180,000 + bonus