Director, Key Account Management, Uro-Oncology - West

Job Description:

As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our ‘people first’ philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world’s oldest enemy: disease.

Our ambition is for our novel, first-in-class treatment for bladder cancer to become the new standard of care and backbone therapy for patients across the non-muscle invasive bladder cancer (NMIBC) disease spectrum. In 2024, our intravesical gene therapy achieved over 1,500 patients treated across the country at most major medical centers and community care centers. This exceptional first-year performance has made it among the top five best-selling gene therapies, and its uptake reflects a movement within the category toward innovative therapies and new hope for patients and their families.

Our Uro-Oncology team is expanding with a variety of rewarding opportunities in commercial, medical affairs and technical operations. If you are energized by the prospect of bringing the benefits of cutting-edge science to meet the needs of patients, we may have the perfect role for you.

As the Director, Key Account Management, Uro-Oncology you will be a key member of the commercial field leadership team and a critical part of the customer-facing team.  The Director will report to the Vice President of Sales and lead eight Key Account Managers in the western half of the Nation. The primary responsibility of the Director of Key Account Management is to provide leadership, vision, coaching, support, and mentorship to their KAMs and the entire Uro-Oncology commercial field organization, and to maximize the Uro-Oncology portfolio within East Area. The Director of KAM must be a strong visionary leader and competent communicator of both strategy and tactics, as well as other initiatives.  The Director of KAM will act as a key leader, taking the leadership role with healthcare systems, private equity firms, and large community Urology Groups.  

This role will cover the Western region of the United States (must reside in or close to the following cities as well as must be near a major airport: Chicago, Dallas, Denver, Los Angeles, San Francisco, etc).

This is your opportunity to play an important role in making available to patients a novel therapy that has the potential to set a new benchmark for what’s possible in bladder cancer care.

With Ferring, you will be joining a recognized leader, identified as one of “The World’s Most Innovative Companies” by Fast Company, and honored by Fortune with inclusion on its “Change the World List,” for addressing society’s unmet needs. Ferring US is also Great Places to Work® Certified, distinguishing it as one of the best companies to work for in the country.

Responsibilities: 

• Attract, engage, and retain talent within the Uro-Oncology field KAM organization.
• Develop talent in alignment with business needs and succession goals for the organization.
• Coach and develop KAMs and hold high performance standards through motivating and inspiring the teams they lead.
• Translate product strategies and tactics into specific zone, region, and territory plans and manage the execution of those plans to drive the achievement of the financial goals.
• Provide leadership and vision to all personnel in the Area.
• Demonstrate initiative and analytical insight to ensure that key account market trends, challenges and opportunities, and the Company's response to those trends, challenges and opportunities, are effectively communicated across Commercial Operations
• Leverage leadership and collaboration skills to manage, develop, and provide guidance to Key Customers, specifically, Key Accounts, and KOLs.
• Build and develop sustainable relationships with key customers, elevating the level of engagement between all Ferring Uro-Oncology stakeholders and Key customers.
• Demonstrates peer leadership with local field teams, cross-functional partners, and internal leadership.
• Accountable for all KPIs and execution within the assigned Areas.

Requirements:

• Minimum 7+ years of pharmaceutical/biotech leadership experience.
• Demonstrated experience leading and developing successful teams
• Strongly desired at least 2+ experience in Oncology and/or Urology
• Bladder Cancer experience preferred.
• Account Management Experience required, including experience navigating complex accounts critical for success.
• Technical knowledge of health care reimbursement from a patient and provider perspective.
• Establishes effective relationships through mutual respect and trust in dealing with others.
• Must be comfortable with ambiguity and not having set processes and structures in place.
• Ability to identify issues quickly and develop recommendations to resolve in a timely, compliant manner.
• Strong presentation skills. Ability to clearly and succinctly convey his/her ideas to either groups or individuals.
• Demonstrated regional and national payer knowledge in assigned zone.
• Strong organizational and communication skills- ability to navigate communication between Ferring Uro-Oncology BU and the HCP office.
• Understanding of patient privacy laws including HIPAA and similar state laws.
• Advanced understanding of compliance with OIG & regulatory requirements.
• Driving is an essential duty of this job; candidates must have a valid driver’s license to be considered.
• The Director of KAM role is Field based and requires significant travel (40-80%)
• Location: Flexible but must live within 50 miles of a major airport.
• Education:  BS/BA Required, MBA preferred.

Physical Requirements:

• Sitting approximately 3 – 4 hours at a time while driving or as a passenger and operating an automobile up to 60% of the time depending upon the geography of the territory.
• Walking up to 15% of the time depending upon the geography of the territory.
• Climbing stairs and/or ramps may be required in certain urban territories where the use of public transportation may be necessary during the course of the workday.
• Standing, more than 1 -2 hours at a time.
• Lifting, carrying, pushing and/or pulling items such as laptop, iPad, printed material and product samples weighing up to 20 pounds, into and out of a car, train or airplane and into physician offices and/or medical facilities.
• Long distance travel via airplane or other commercial conveyance approximately 2-3 times per year. Additional overnight and/or longer distance travel may be required more frequently, depending upon the territory.

Ferring + you

At Ferring, we offer competitive total compensation along with an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. From working hours that respect your lifestyle, a culture that is welcoming and equitable, and the chance to work with the industry’s most impressive people, these are just some of the ways we live our "People First" philosophy.

Our Compensation and Benefits

At Ferring, base salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $185,000 to $271,000, which is the reasonable estimate of the base compensation for this role. The actual amount paid may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, education and primary work location. Additional compensation for this role will be provided based on competitive annual incentive compensation targets in the form of sales commissions - payouts are based on individual and geography/company performance.

Benefits for this role include: comprehensive healthcare (medical, dental, and vision) with a premium differential, inverse to base salary, to be paid by employees; a 401k plan and company match; short and long-term disability coverage; basic life insurance; wellness benefits; reimbursement for certain tuition expenses; sick time frontloaded yearly of 40 hours, or higher if state or local law requires; vacation time for full time employees to accrue between 112.5 and 150 hours yearly in the first four (4) years of employment, and additional accruals starting in the fifth (5th) year of employment; and 12 to 13 paid holidays per year. We are proud to offer paid parental leave subject to a minimum period of employment at Ferring.

Ferring is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of gender, race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.

Join our team and your voice will be heard, and your contributions will be valued. If you love to come up with new ways to make a positive difference and see them through, you will fit right in.

We are proud to be an Affirmative Action/Equal Opportunity Employer (including Disability/Protected Veterans). We maintain a drug-free workplace.

Location:

Parsippany, New Jersey