At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.
The Role
Bristol Myers Squibb is looking to recruit a permanent Director, Global S&OP Capability Owner.
Position Summary
- The Director, Global S&OP Capability Owner (GCO) designs, manages, and improves cross-pillar capabilities enabling BMS Global Supply Chain (GSC) to deliver on its strategic goals.
- The GCO has accountability for the continuous advancement and improvement of a horizontal business capability within the Global Supply Chain.
- The GCO collaborates with various stakeholders, including GSC Pillar leadership and functional teams, IT, finance, and other GCOs, to ensure consistent execution and drive towards best-in-class maturity of the assigned capability.
- The GCO leverages digital tools and technologies to streamline processes, enhance data accuracy, and drive innovation.
Role & Responsibilities:
- The GCO is responsible for delivering new and improved capabilities across People, Process, Technology, and Data, for their assigned area of responsibility. These domains are equally important to developing and executing the overall strategy for continued excellence across GSC and BMS.
- Ensures cross-functional alignment across Commercial, Finance, Manufacturing, and Supply Chain to deliver an integrated, unified S&OP plan
- Leads cross-pillar end-to-end process standardization and transformation, enabling pillar specific customization where required by business needs.
- Defines process improvement and capability evolution roadmap across people, process, technology and data.
- Use benchmarking and process KPI’s to define opportunities for capability improvement, bringing outside-in perspective to drive best-in-class capabilities.
- Provides leadership for large and complex capability programs, including matrix leadership of sub-programs, as applicable. Develop training content, key performance indicators (KPI’s) and change management to ensure user adoption and adherence to standard ways of working for deployment of new or uplifted capabilities.
- Provides dotted line leadership to capability leads supporting their area of responsibility, including providing coaching and guidance for successful execution and sustainment of capability enhancements.
- Manage relationships with key stakeholders both within & outside of GSC.
- Provides process expertise, as required, and ensures accuracy of accompanying business process models within their capability scope.
- Help organization transition through disruption at a faster pace and enable accelerated change management with digital evolution.
- Ensure compliance with regulatory requirements and company policies, maintaining robust governance and data integrity.
Digital & Analytical Acumen
- Business Systems Owner. Drives the departments overarching digital strategy. Identifies and champions emerging technologies (e.g., AI, automation) that can create a competitive advantage and transform business models at an enterprise level.
- Understands the impact of functional decisions on key KPIs (e.g., cost per unit, inventory turnover, fulfillment rates, supplier lead times).
- Leads cross-functional projects on digital process redesign and capability building using platforms like SAP IBP, Kinaxis, AERA and cloud-based analytics.
- Models a growth mindset by continually learning and experimenting with digital innovations, fostering a digitally savvy team culture.
- Familiarity with AI and ML systems features including performance & expectation management, optimization, etc.
- Actively upskills on emerging digital technologies and analytics techniques, showing agility in adopting tools and machine learning.
Experience & Qualifications:
- B.S. or BA in supply chain, management, technical field (biotechnology, biology, chemistry, pharmacy, engineering or related disciplines) or data science; a Masters or MBA preferred.
- Advanced certification in Supply Chain Management strongly preferred (e.g. APICS CSCP/ CPIM).
- Operational excellence experience (Green/Black belt or equivalent) preferred.
- 12+ years of experience in Supply Chain Management specifically in S&OP and E2E planning.
- Broad and diverse experience in supply chain functions are highly desired.
- Proven success in implementing and optimizing S&OP frameworks, improving enterprise S&OP maturity.
- Proven track record of leading transformational projects with high performing teams with cross functional teams.
- Strong ability to navigate complex organizations, aligning and integrating cross-functional resources into cohesive teams in a highly matrixed environment.
- Demonstrated ability to identify and deploy innovative ideas that optimize processes and create value.
- Experience leading organizational change and adoption initiatives, including the design and execution of change management strategies to drive user engagement and sustainment.
- Financial management exposure, awareness, and acumen.
- Excellent communication, influencing, negotiation, and stakeholder management skills.
- Skilled in digital tools and systems using and deploying advanced planning tools (e.g. SAP IBP, Kinaxis, AERA, OMP, Power BI, Tableau).
- Lean/ Six Sigma certification highly desired.
- Understanding and exposure to current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) and other regulatory requirements.
- Exposure and experience in Biotech / Pharmaceutical manufacturing processes, principles and practices.
- Comprehensive understanding of the entire value chain, including key business drivers, systems architecture and tool integration (ERP, APS, TMS, etc.). They should be able to balance cost, service, and risk strategically across the chain.
- The GCO leads transformation efforts, linking operations to finance and strategy. They utilize models, KPIs, data governance, and AI/ML for insight and action.
- Strong understanding of global supply chain processes, with experience in process optimization and standardization while leveraging digital solutions and technologies. Lean Six Sigma experience is preferred.
- Excellent interpersonal and communication skills are essential. Must be capable of driving discussions, resolving conflicts, and building consensus.
- The GCO integrates cross-functional resources into cohesive teams in a highly matrixed environment.
- Plays a leadership role that inspires and motivates others while fostering a culture of learning and continuous improvement.
- Strong analytical and critical thinking skills are crucial. They can identify and prioritize issues, conduct root cause analysis, and propose effective solutions. The GCO makes sound and timely decisions, balancing projects and benefits, and conducts process risk evaluations.
- The GCO must have a change mindset and be able to adapt to evolving business needs and priorities. They lead and manage change initiatives, ensuring stakeholder alignment and readiness.
Reporting Relationship
- This position reports to the Senior Director, Global Demand and S&OP Lead, Business Performance & Transformation, Global Supply Chain.
Why you should apply
- You will help patients in their fight against serious diseases
- You will be part of a company that encourages excellence and innovation, respects diversity, develops leaders and values its employees.
- You’ll get a competitive salary and a great benefits package
#LI-Hybrid
We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.
How We Work
Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
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R1606281 : Director, Global S&OP Capability Owner