Director, Distribution & Logistics

CMS

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:

• LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
• HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
• TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.

ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.

Job Summary

The Director of Distribution and Logistics is responsible for the strategic leadership and execution of all U.S. Cardiac Management Solutions' field asset lifecycle operations. This includes transportation, product distribution, and equipment recovery to ensure optimal asset utilization, cost efficiency, and exceptional patient and customer experience.

This role drives cross-functional alignment across operations, field service, customer service, and commercial partners to implement scalable processes and advanced tracking technologies and data-driven strategies. The Director of Distribution & Logistics establishes a high-performance culture focused on accountability, innovation, and continuous improvement while ensuring that distribution and logistics support business growth and enhances patient and customer experience.

Essential Functions

• Lead strategic directions for transportation, product distribution, field inventory management, and device recovery within a rental HME (Home Medical Equipment) environment, aligning operations with growth, profitability, and patient-centric service
• Oversee the field asset lifecycle (deployment, tracking and recovery), ensuring optimal inventory positioning, availability, and utilization across all geographies.
• Maintain working knowledge of, and ensure compliance with, all applicable regulations (e.g., DOT, IATA, CMS, HIPAA, Etc.), driving operational readiness accordingly
• Oversee carrier relationships, freight contracting, and multi-modal logistics (e.g., sea, air, road).
• Identify and Implement strategies to minimize lost or idle assets, maximize rental pool efficiency and minimize device loss
• Build and develop high-performing teams while fostering a culture of accountability, compliance, and continuous improvement
• Drive operational excellence by optimizing workflows, standardizing processes for asset tracking and inventory reconciliation, and implementing scalable models to support growth
• Leverage data and analytics to define KPIs, monitor performance, forecast demand, and optimize asset allocation and recovery strategies
• Lead implementation of systems and technologies (e.g., RFID, IoT, ERP) to enhance asset visibility, tracking, compliance, and digital transformation
• Collaborate cross-functionally with Sales, Clinical Operations, Customer Service, Billing, Supply Chain, and Finance to align operations with patient needs and business objectives
• Communicate operational performance and strategic initiatives to executive leadership, influencing decisions through data-driven insights and recommendations
• Ensure a seamless, customer and patient-centered experience by balancing operational efficiency with service quality
• Perform other duties as assigned by management

Required/Preferred Education and Experience

• Bachelor's Degree in related field required.
• Master's Degree in related field preferred.
• Minimum of 7 years experience leading teams in related field required.
• 5 years of experience interfacing with and presenting to VP level executives and higher.
• Experience overseeing highly visible, enterprise impact initiatives.
• Experience deploying inventory and network optimization strategies across multiple distribution points.
• Certifications in Planning, Inventory Management, Logistics, Transportation, and Distribution preferred

Knowledge, Skills and Abilities

• Able to work effectively at all levels in the organization.
• Proven track record and demonstrated success in related field.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio, SharePoint and/or Access).
• Strong analytical skills.
• Experience with Warehouse Management ERP systems.
• Ability to offer innovative solutions for device distribution and patient consumption.

Travel Requirements

• Occasional travel (up to 20%) may be required for field visits and business alignment purposes.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Talking - Occasionally
• Hearing - Occasionally
• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The annual salary for this position is:

$145,000.00 to $185,000.00

This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.