Director, CPSO Tier/STEM & APAC/Intercon Regional S&OP Lead

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The Director, CPSO Tier/STEM & APAC/Intercon Regional S&OP Lead is responsible for the coordination, process improvement, and execution of two core Supply Chain planning processes — Tier/STEM issue management and Regional S&OP — across the GPS organization for the BioPharma portfolio. The role also leads the annual Supply Chain Segmentation process.

Key Responsibilities:

• Tier/STEM Orchestration: Proactively identifies supply issues that impact patients and/or key business drivers. Aligns content and escalation level with GSC/GPS Leaders, then manages the communication and publication of issue management to Senior Leaders on a regular basis. Ensures supply sites maintain feasible mitigation plans with timely and consistent updates.
• APAC & Intercon Regional S&OP: Leads the execution of APAC and Intercon Regional S&OP meetings, documenting supply chain gaps, resolutions, and recommendations for Executive review. Coordinates the Market S&OP process within the CPSO team to drive supply chain and commercial strategies and decisions at the Market, Regional, and Enterprise levels.
• Supply Chain Segmentation: Leads the annual Supply Chain Segmentation process, including regional and global assessments, maintenance of exception rules, and management of the off-cycle process. Drives alignment on final Segmentation recommendations with CPSO Leadership and ensures cross-functional endorsement from GSC and Commercial partners.

Tier/STEM Orchestration

• Triages and consolidates supply issues across Global Supply Chain and Global Business Units, ensuring appropriate priorities are assigned and processes are followed to drive rapid resolution.
• Ensures supply issues and resolutions are communicated and escalated to the appropriate forums in accordance with defined escalation pathways, enabling proactive risk management.
• Provides regular issue status reports to senior GPS and commercial leaders, highlighting progress toward resolution and risks associated with issues that are disrupting — or have the potential to disrupt — product supply.
• Directs teams to conduct thorough root cause analyses and puts mitigation steps in place to prevent recurrence.
• Leads regular supply issue reviews to track progress and hold teams accountable for timely resolution. Conducts periodic analysis of recurring issue themes to identify systemic ways-of-working gaps and drive sustainable improvements.
• Ensures robustness in system-identified supply risks (backorder, anticipated backorder, low stock) with clearly defined roles, responsibilities, and review cadence.
• Participates in cross-functional supply and demand forums to monitor and respond to potential supply disruptions.
• Continuously evolves the issue management process to strengthen cross-functional connectivity, improve accountability, and build mechanisms that drive resolution at the appropriate organizational level.

APAC & Intercon Regional S&OP

• Establishes and maintains a seamless, systematic cadence and flow of information between Market S&OP and Regional S&OP meetings.
• Executes Regional S&OP meetings, including generation of reports and metrics, documentation of supply chain gaps and resolutions, and preparation of recommendations and agendas for Executive meetings.
• Coordinates all meeting logistics, including scheduling, agenda definition, material preparation, meeting minutes, and action item follow-up. Ensures supply chain constraints are communicated clearly and early to inform appropriate allocation decisions.
• Maintains a comprehensive understanding of global supply and demand dynamics, proactively communicating risks when changes in one market may impact others.
• Partners with Demand & Supply Planning to drive plan quality, promote S&OP best practices, and improve forecast accuracy and related metrics.
• Participates in Demand Consensus Meetings, directly or via recording, to maintain visibility into demand signals.
• Ensures supply issues and resolutions are cascaded through appropriate forums in line with defined escalation pathways.
• Contributes to strategic portfolio segmentation decisions, leveraging knowledge of historical supply chain gaps and improvement opportunities.
• Attends Regional Finance and Budget Reviews to ensure team adherence to budget plans.
• Identifies gaps in the existing S&OP process and develops continuous improvement plans aligned with business priorities.
• Trains and coaches stakeholders on S&OP roles, responsibilities, and expectations to ensure process alignment and effectiveness.
• Collaborates with the CPSO Regional Heads to maintain alignment on business priorities, performance, and challenges related to Regional and Executive S&OP.
• Leads the deployment and training of advanced S&OP reporting tools, with a focus on integrating the S&OP module within the Rapid Response framework and comparable systems.
• Serves as backup for the Executive S&OP Execution Lead.

Supply Chain Segmentation

• Partners with CPSO and BI&T to align on process and tool assumptions, ensuring annual and off-cycle segmentation processes are executed effectively.
• Works with CPSO Regional Leads to collect inputs, review exceptions, and drive final alignment and endorsement of segmentation outcomes.
• Maintains accuracy and integrity of the Segmentation tool.
• Conducts refresher training for stakeholders as needed.

Qualifications & Experience:

• BS/BA in Technical Field with advanced technical degree and/or equivalent experiences desirable. Masters/MBA Desired. 
• +15 years of experience leading End-to-End supply chain planning processes (i.e., demand/forecasting, supply/inventory planning, S&OP rollout/management) in a global /companywide leadership scale of S&OP/IBP execution and implementation. 
• Experience in leading and building a high performing team, creating a culture of empowerment, innovation, inclusion and growth. 
• Project Management & Change Transformation capabilities. 

• Strong understanding of how demand forecasting impacts financial and operational planning and performance.
• Demonstrated project management and change transformation capabilities.
• Exceptional communication skills — verbal, written, and presentation — with the ability to deliver clear, concise, and timely messaging to executive-level leaders (SVPs, VPs, GMs) to inform decision-making and drive consensus.
• Strong interpersonal, collaborative, and negotiation skills, with a proven ability to reach alignment and commitment across key stakeholders.
• Demonstrated ability to resolve conflict and make sound decisions effectively under time pressure and competing priorities.
• Proven ability to lead with agility, adapt quickly to shifting priorities, and maintain focus in a fast-paced environment.
• Demonstrated ability to attract, develop, and retain high-performing teams, fostering a culture of empowerment, innovation, inclusion, and growth.
• Strong cross-functional stakeholder leadership skills with experience influencing across organizational boundaries.
• Travel as required

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If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

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The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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R1602952 : Director, CPSO Tier/STEM & APAC/Intercon Regional S&OP Lead