Director, Commercial Systems and Data

<div class="content-intro"><p><strong><u>Company Overview</u></strong></p> <p><span data-olk-copy-source="MessageBody">Immunome is a clinical-stage targeted oncology company committed to developing first-in-class and best-in-class targeted cancer therapies. We are advancing an innovative portfolio of therapeutics, drawing on leadership that previously played key roles in the design, development, and commercialization of cutting-edge therapies, including antibody-drug conjugate therapies. Our pipeline includes varegacestat, a late-clinical stage GSI; IM-1021, a clinical-stage ROR1 ADC; and IM-3050, a FAP-targeted radiotherapy that recently received IND clearance. We are also advancing a broad portfolio of early stage ADCs pursuing undisclosed solid tumor targets.</span></p></div><p><strong><span data-contrast="auto">Position Overview</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":160,"335559740":257}"> </span></p> <p><span data-contrast="auto">Immunome is building the commercial systems and data capabilities required to prepare for launch and scale a high-performing, efficient commercial organization. The Director, Commercial Systems and Data will own the strategy, roadmap, and operating model for Commercial and Field Medical CRM, data aggregation/data lake integration, and the dashboards, KPI tracking, and standardized reporting required to enable clarity, performance management, compliance, insights, and rapid decision-making. This leader will build a unified commercial data ecosystem grounded in accuracy, usability, compliance, predictable insights, and transparent performance—while establishing cross-functional governance, data standards, and scalable field training to drive adoption and sustained value. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":160,"335559740":257}"> </span></p> <p><span data-contrast="auto">Key deliverables include CRM architecture and workflow governance with an enhancement roadmap; unified commercial data vision and strategy; data aggregator implementation and day-to-day operations; data alerts; role-based CRM and analytics training; and commercial data governance strategy and SOPs.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":160,"335559740":257}"> </span></p> <p><strong><span data-contrast="auto">Responsibilities</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":160,"335559740":257}"> </span></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Commercial Data Vision & Strategy </span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Develop and implement a unified commercial data vision and strategy that enables clear performance management, compliant execution, and rapid decision-making across Sales, Marketing Operations, and Field Medical. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Define the target-state commercial data ecosystem (CRM, data aggregation, reporting/visualization, governance) and build a scalable roadmap aligned to launch milestones and growth. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Translate commercial priorities into actionable system requirements, metric definitions, and data products that drive field execution and leadership visibility. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> </ul> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Commercial & Medical CRM Leadership (Administration, Architecture, and Governance) </span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Own Commercial and Field Medical CRM capabilities end-to-end, including architecture, configuration, workflows, data model, user experience, and ongoing enhancements. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Establish CRM workflow governance, enhancement intake/prioritization, change control, release management, documentation, and communication practices. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Drive CRM data hygiene standards and operating routines (e.g., account/HCP maintenance, activity capture expectations, </span><span data-ccp-parastyle="No Spacing">required</span><span data-ccp-parastyle="No Spacing"> fields, and quality controls). </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Partner with Sales, Marketing Operations, and Field Medical leadership to ensure CRM supports core field workflows and evolves with business needs. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Ensure </span><span data-ccp-parastyle="No Spacing">appropriate role-based</span><span data-ccp-parastyle="No Spacing"> access, auditability, and compliant use of data and workflows in partnership with Legal/Regulatory/Compliance and Medical Affairs (as applicable). </span></span></li> </ul> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Data Aggregator Implementation, Integration, and Day-to-Day Operations </span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Lead the implementation, build, and ongoing day-to-day operations of the commercial data aggregator and its integration into the commercial data lake. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Oversee master data management (MDM) and identity resolution processes that enable trusted HCP/HCO and account hierarchies, including ongoing stewardship and issue resolution. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Establish data quality monitoring, exception handling, </span><span data-ccp-parastyle="No Spacing">refresh</span><span data-ccp-parastyle="No Spacing"> cadences, and service-level performance expectations with vendors/partners.</span></span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Ensure stable integrations and data flows between CRM, third-party sources, and reporting/analytics platforms to support consistent commercial reporting. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> </ul> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Dashboards, KPI Tracking & Standardized Reporting </span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Deliver dashboards, KPI tracking, and standardized reporting for systems and workflows supported by this role, ensuring alignment to overall commercial reporting and performance rhythms. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Define and </span><span data-ccp-parastyle="No Spacing">maintain</span><span data-ccp-parastyle="No Spacing"> metric logic, reporting definitions, and data dictionaries to ensure consistency and reduce ambiguity across teams. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Implement data alerts and proactive insights (e.g., exceptions, data quality flags, performance signals) to accelerate action and improve operational control. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> </ul> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Commercial Data Governance, SOPs, and Cross-Functional Operating Model </span></span></strong></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Establish and </span><span data-ccp-parastyle="No Spacing">maintain</span><span data-ccp-parastyle="No Spacing"> commercial data governance strategy, SOPs, and an operating model that enables cross-functional decision-</span><span data-ccp-parastyle="No Spacing">making for</span><span data-ccp-parastyle="No Spacing"> systems, workflows, and data standards. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Create and lead cross-functional governance forums and routines (e.g., intake, prioritization, data standards, and issue management) to ensure alignment and disciplined execution. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Ensure accuracy, usability, and compliance across the commercial data ecosystem, including </span><span data-ccp-parastyle="No Spacing">appropriate controls</span><span data-ccp-parastyle="No Spacing"> for data access, privacy, and documentation. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> </ul> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Field Training, Enablement, and Adoption </span></span></strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"> </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Design, deliver, and evolve role-based field training for CRM including onboarding and ongoing reinforcement. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Develop scalable training materials, job aids, SOPs, and workflows that improve adoption, consistency, and field effectiveness. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Partner closely with Commercial Enablement/Training, Sales Leadership, Marketing Operations, and Field Medical leadership to align training to execution needs and governance requirements. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> </ul> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Commercial Systems & Data Oversight, Vendor Management, and Budget Ownership </span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Provide oversight for commercial systems and data vendors/partners, including scope definition, implementation governance, performance management, and day-to-day coordination. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Manage budgets, contracts/scopes of work, timelines, risks, and dependencies for CRM, data aggregator, reporting/visualization, and related services. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Identify opportunities to streamline operations, improve scalability, and strengthen governance through process redesign and technology enablement. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> </ul> <p><strong><span data-contrast="auto">Qualifications</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":160,"335559740":257}"> </span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Bachelor’s degree required; advanced degree preferred (e.g., Business, Information Systems, Data/Analytics, Engineering, or related).</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">A minimum of 10+ years of experience in biotech/pharmaceutical commercial operations, commercial systems (CRM), data platforms/analytics, and/or related functions. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Proven experience administering and governing Commercial and/or Field Medical CRM (including data hygiene, workflows, change control, and enhancement roadmaps). </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Experience implementing and operating a data aggregator and/or commercial data lake integration, including master data management (MDM) concepts and practices. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">A strong </span><span data-ccp-parastyle="No Spacing">track record</span><span data-ccp-parastyle="No Spacing"> of delivering dashboards, KPI tracking, and standardized reporting tied to commercial performance management. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Experience building cross-functional governance models, SOPs, and operating rhythms for systems and data. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Strong field enablement orientation, including experience designing and delivering role-based training to drive adoption and consistent execution. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Strong project/program management skills with demonstrated ability to lead through ambiguity in a high-growth or launch-ready environment. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Vendor and budget management experience; comfort managing multiple workstreams, timelines, and stakeholders simultaneously. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Experience partnering with Legal/Regulatory/Compliance and Medical Affairs to ensure compliant system and data practices</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> </ul> <p><strong><span data-contrast="auto">Knowledge and Skills</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559738":0,"335559739":160,"335559740":257}"> </span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Strategic, execution-oriented leader with a builder mindset and comfort operating in a fast-paced, highly collaborative environment. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Deep understanding of how commercial field teams operate and how CRM, data, and reporting enable targeting, execution, and performance management. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Strong data fluency with the ability to translate business questions into scalable data requirements, governance standards, and reporting solutions. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Demonstrated ability to establish practical governance that balances speed, usability, and compliance. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Strong communication and stakeholder alignment skills; credible partner to Sales, Marketing Operations, Field Medical, IT, and senior leadership. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Strong facilitation, training, and change management skills to drive adoption and sustained use of systems and data. </span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">High integrity with a demonstrated commitment to compliant behaviors, data stewardship, and patient-centricity.</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Washington State Pay Range</div><div class="pay-range"><span>$194,304</span><span class="divider">—</span><span>$242,162 USD</span></div></div></div><div class="content-conclusion"><p><strong><u>E/E/O</u></strong></p> <p>Immunome, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p> <p><strong><u>E-Verify</u></strong></p> <p>Immunome, Inc. is a participant in E-Verify. Please review the following notices: <a href="https://immunome.box.com/s/bopxukipfidxjscs4bjxt75f90bvpppk" target="_blank">E-Verify Participation Poster</a> | <a href="https://immunome.box.com/s/r51g9subw1wqni9xkutbl6up635sjr8e" target="_blank">Right to Work Poster (English)</a> | <a href="https://immunome.box.com/s/r3ekbimwh988my9vzl76tnlbg60zvh9u" target="_blank">Right to Work Poster (Spanish)</a>.</p></div>