Digital Transformation & Operational Excellence Manager

Thermo Fisher Scientific·
Cincinnati, Ohio, USA
1mo ago
Full-timeMay Not Sponsor

Description

<p style="text-align:left"><b>Work Schedule</b></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Environmental Conditions</b></p><p style="text-align:inherit"></p><p style="text-align:left"><b><u>Job Description</u></b></p><p style="text-align:inherit"></p><p><b>COMPANY INFORMATION</b></p><p>Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $45 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer.</p><p>Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, improving patient diagnostics and therapies or growing efficiency in their laboratories, we are here to support them.</p><p>Our distributed team of more than 130,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon.</p><p></p><p><b>GROUP/DIVISION SUMMARY</b></p><p>The Drug Product Division (DPD), a business within the Pharma Services Group, operates as a Contract Development and Manufacturing Organization (CDMO) for large &amp; specialty pharma and biotech companies. The business offers development services &amp; commercial production of drugs, improving the life of millions of patients every day.</p><p></p><p><b>Discover Impactful Work:</b></p><p>The Local Site Digital Transformation &amp; Operational Excellence Manager is responsible for the end-to-end delivery of digital initiatives at site level, enabling debottlenecking, productivity, quality, and COGS reduction through the Practical Process Improvement (PPI) business system and digital technologies.</p><p>The role translates local business problems into executable digital projects, coordinating cross-functional site teams from opportunity framing through deployment and value realization.</p><p>The Local Site Digital Transformation &amp; Operational Excellence Manager owns execution, timeline, budget within the site envelope, risk management, and change management for assigned initiatives, ensuring that each use case is delivered safely, compliantly and with a verified financial impact aligned with the site AOP and the divisional PPI &amp; Digital roadmap.</p><p></p><p><b>Day in the Life:</b></p><p><b>1. Site Digital Project Delivery</b></p><p>Manage the full lifecycle of assigned digital use cases at site<br />Translate site’s needs into clear project charters, scope, milestones, resource plans and success criteria, using PPI / Lean methods and standard divisional templates.<br />Build and maintain detailed project plans, project risk and issue management and status reports; escalate risks and issues to the Site PPI Lead and relevant stakeholders with clear mitigation plans.<br />Coordinate site, divisional, group stakeholders and if necessary external technological partners to ensure on-time, on-budget, in-full delivery.</p><p></p><p><b>2. Site Digital Roadmap &amp; Portfolio Management</b></p><p>Support the Site PPI Lead and site leadership team in maintaining a prioritized, value-based digital use case pipeline aligned with site strategy, PPI savings targets, &amp; the divisional roadmap.<br />Contribute to the definition of annual and multi-year digital plans for the site, including sequencing of initiatives, resource needs and key milestones.<br />Provide regular insight on capacity, constraints and dependencies across projects to support realistic planning and decision-making.</p><p></p><p><b>3. Business Case and Benefits Realization at Site</b></p><p>Develop robust site-level business cases for digital initiatives in partnership with the site PPI Lead, finance and process owners<br />Track impact using a bottom-up approach and align with the site PPI savings plan.<br />Define and monitor KPIs for each use case and ensure benefits are documented and signed off with Finance and owners.<br />Provide accurate, timely input to divisional digital/PPI dashboards and reviews.</p><p></p><p><b>4. Stakeholder Engagement, User Experience and Change Management</b></p><p>Act as the primary day-to-day contact at site for assigned digital initiatives, working closely with the Site PPI Lead, site leadership team and functional managers.<br />Lead change management activities at site: stakeholder mapping, communication and engagement plans, training plans, and adoption KPIs (e.g. active users, usage frequency, compliance to new ways of working).<br />Ensure SOP / Work Instruction updates and training completion are in place before go-live; treat adoption as a delivery milestone<br />Apply “test &amp; learn” and pilot approaches with end users to validate concepts, refine user experience and de-risk scale-up before full deployment.<br />Facilitate workshops, Kaizens and design sessions with site teams to map current state, define future state and agree implementation roadmaps.<br />Ensure that new digital solutions are embedded into standard work, tier meetings, visual management and PPI routines, avoiding “one-off pilots” with no sustained usage.</p><p></p><p><b>5. Governance, Standards, Data &amp; Compliance</b></p><p>Apply the DPD PPI &amp; Digital governance model and standards at site level, ensuring alignment with divisional roadmaps, IT/OT architecture, cybersecurity and data standards.<br />Use agreed PPI templates and methods, use case definitions, project documentation, validation and deployment checklists.<br />Work with IT, OT and Data &amp; Analytics to ensure data quality, consistent definitions and basic data governance for the solutions owned (e.g. master data, reference data, data integrity controls).<br />Define KPI, data definitions, and implement basic data quality checks with owners to ensure a single source of truth.<br />Ensure all digital initiatives at site comply with GxP, data integrity, cybersecurity, privacy and EHS requirements; partner with the organization to define and execute validation activities in line with site and divisional procedures.</p><p></p><p><b>6. Innovation, Technology Scouting and External Partners</b></p><p>Monitor relevant Industry 4.0 trends and technologies and recommend opportunities to improve site performance or simplify work.<br />Support evaluation of potential solutions and vendors through structured criteria (value, scalability, compliance, fit with standards), and coordinate site-level vendor interactions in alignment with central functions.<br />Where relevant, provide input on local eligibility for public or internal funding programs (e.g. grants, incentives) related to digital and Industry 4.0 investments.</p><p></p><p><b>7. Capability Building, Digital Culture and Continuous Improvement at Site</b></p><p>Support training of site personnel on new digital tools and associated work processes, focusing on practical usage in day-to-day operations.<br />Help build a “digital and data-driven mindset” at site by acting as a visible advocate for digital, facilitating local communities of practice or “digital champions” within departments.<br />Coach local project leads, SMEs and PPI practitioners on basic digital project management, benefit tracking and problem-solving methods.<br />Capture and share lessons learned and best practices from site implementations with other sites and divisional PPI &amp; Digital teams; propose improvements to templates, routines and governance based on experience.</p><p></p><p><b>Keys to Success:</b></p><p><b>Education &amp; Experience</b></p><ul><li><p>Bachelor’s degree in Engineering, Computer Science, Life Sciences, Business, or related field; Master’s degree is an asset.</p></li><li><p>5&#43; years of experience in project management, continuous improvement, or operations/digital roles in manufacturing</p></li><li><p>Pharma/biotech, CDMO or other highly regulated environments is a plus</p></li><li><p>Experience delivering or supporting digital, automation, data/analytics or MES/quality-related projects on the shop floor, in labs or quality functions.</p></li><li><p>Experience with continuous improvement / Lean / Six Sigma / PPI; Green Belt or equivalent certification preferred.ferred.</p></li></ul><p></p><p><b>Technical &amp; Functional Skills</b></p><ul><li><p>Understanding of pharmaceutical / GMP manufacturing and quality processes</p></li><li><p>Working knowledge of relevant systems and technologies such as AI, MES/EBR, LIMS/LES, DMS, historians, SCADA/PLC, data platforms and BI/analytics tools preferred.</p></li><li><p>Solid project management skills (scope definition, planning, stakeholder management, risk and issue management); familiarity with Agile or hybrid delivery approaches (e.g. sprints, backlogs, incremental releases) is a plus.</p></li><li><p>Ability to build and interpret basic financial business cases</p></li><li><p>Good understanding of data and analytics concepts (KPIs, basic statistics, dashboards, visualization; ability to work with Data &amp; Analytics teams on requirement definition).</p></li></ul><p></p><p><b>Certifications (Preferred)</b></p><ul><li><p>Formal project management certification (e.g. PMP, PRINCE2, etc) preferred.</p></li><li><p>Agile certification preferred (Scrum Master)</p></li><li><p>Lean / Six Sigma Green Belt or equivalent.</p></li><li><p>Change Management certification preferred (e.g. PROSCI or equivalent)</p></li></ul><p></p><p>Equivalent combinations of education, training, and meaningful work experience may be considered. </p><p></p><p><b>Behavioral Competencies</b></p><ul><li><p>Strong interpersonal and communication skills, able to interact effectively with operators, supervisors, functional managers and site leadership, and to translate technical topics into clear business language.</p></li><li><p>Structured, analytical and results-oriented, with the ability to break down complex problems into clear, manageable actions and drive them to completion.</p></li><li><p>High learning agility and curiosity toward new technologies, data and ways of working; comfortable with “test &amp; learn” and iterative improvement.</p></li><li><p>Proven ability to work collaboratively in a matrix and cross-functional environment, balancing operational priorities and project timelines.</p></li><li><p>Strong commitment to safety, quality, compliance and the company’s values and leadership behaviors.</p></li></ul><p></p><p><b>Excellent Benefits</b></p><p>Benefits &amp; Total Rewards | Thermo Fisher Scientific</p><p>Medical, Dental, &amp; Vision benefits-effective Day 1<br />Paid Time Off &amp; Designated Paid Holidays<br />Retirement Savings Plan<br />Tuition Reimbursement</p><p></p><p>Relocation assistance is NOT provided.</p><p>Must be legally authorized to work in the United States if now or in the future, without sponsorship.</p><p>Must be able to pass a comprehensive background check, which includes a drug screening.</p><p></p><p></p><p></p><p></p>
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Thermo Fisher Scientific

OTHER

LocationWALTHAM, MA
Employees50000+
Open Jobs1873
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Pipeline

Retrospective Cohort EnrollmentN/A
Technical Evaluation of Brahms PCT DirectN/A
Blood sample collectionN/A
Blood samplingN/A
RimegepantN/A