Deputy Manager - Learning Design & Curation

Position Summary

The Learning Content Design & Curation role is responsible for enabling high-quality, learner-centric capability building through the design, curation, and continuous optimisation of skills-based learning pathways within the L&D ecosystem.

This role will manage the end-to-end lifecycle of learning content across platforms, ensuring alignment with enterprise learning standards, governance, and business priorities. Working closely with Skills & Learning Consultants, Content Development, and Learning Operations teams, the incumbent will ensure that learning pathways are relevant, accessible, and drive measurable learner adoption and performance outcomes.

The role requires a strong balance of instructional design, content curation expertise, and data-driven decision-making, with a focus on enhancing employee experience and maximizing the value of enterprise learning platforms (e.g., learning experience platforms (LXP) and related learning systems such as Degreed or similar).

The incumbent is expected to demonstrate a high degree of ownership and accountability, leading end-to-end delivery of learning solutions from needs identification through deployment, adoption, and continuous improvement.

Key Responsibilities

Learning Pathway Design & Content Curation

• Design, curate, and maintain skills-based learning pathways aligned to enterprise capability frameworks and business priorities.

• Manage a pool of resources supporting content curation and pathway development across learning experience platforms (LXP) and related learning systems.

• Ensure all learning pathways integrate high-quality internal and external content, optimized for discoverability and learner engagement.

• Partner closely with Skills & Learning Consultants to diagnose learning needs and recommend appropriate learning solutions.

Content Lifecycle Management

• Oversee end-to-end content curation, creation, and maintenance across all learning platforms.

• Collaborate with Content Development teams to ensure consistency, quality, and alignment with enterprise standards.

• Continuously update and optimize content and pathways based on evolving business needs and learner feedback.

• Ensure adherence to accessibility, usability, and content quality standards.

Governance, Standards & Delivery Excellence

• Ensure compliance with defined learning standards, governance frameworks, and reporting requirements.

• Establish and manage structured workflows, including intake, review, and deployment processes aligned to defined SLAs.

• Own end-to-end delivery of learning pathways, coordinating across curation, content creation, and pathway build teams to ensure timely, high-quality outcomes.

• Ensure turnaround timelines (e.g., defined SLA cycles) are met and communicated effectively to stakeholders.

• Take accountability for delivery outcomes, ensuring alignment to defined SLAs, quality standards, and business impact.

Learner Experience & Design Excellence

• Embed learner-centric design principles, keeping employee experience at the core of all learning solutions.

• Leverage design thinking methodologies to enhance usability, engagement, and effectiveness of learning journeys.

• Gather and incorporate learner feedback through established processes (e.g., 5Di framework) to continuously improve learning experiences.

Data Analytics & Insight-Driven Decision Making

• Monitor learning adoption metrics, engagement data, and user feedback to assess effectiveness.

• Use data insights to identify capability gaps, diagnose learning needs, and inform solution design.

• Provide actionable recommendations to stakeholders to improve learning outcomes and user experience.

• Support reporting and performance tracking to enable data-driven L&D decisions.

Platform & Technology Utilization

• Leverage LMS/LXP platforms (e.g., Degreed or similar) to design, deploy, and manage learning pathways.

• Optimize content structuring, tagging, and user journeys within learning platforms.

• Stay updated on emerging trends in digital learning, including the use of AI in L&D.

Basic Qualifications

• Bachelor’s degree in a relevant field (e.g., Education, Instructional Design, Communications, Business, or related discipline)

• Minimum 5 yrs of experience in Learning & Development, instructional design, or content curation roles

• Experience managing or contributing to learning pathways or structured learning programs

• Strong project management and stakeholder coordination skills

• Proficiency in Microsoft Office tools

Preferred Qualifications

• Experience with LMS/LXP platforms such as Degreed or similar tools

• Strong understanding of instructional design principles and adult learning methodologies

• Experience in content curation and learning ecosystem management

• Familiarity with content creation tools (e.g., Articulate, Synthesia, or similar)

• Experience applying design thinking in learning or user experience contexts

• Exposure to digital learning innovations, including AI-enabled learning solutions

• Experience working in global, matrixed environments

Key Skills & Capabilities

• Content creation and curation expertise

• Instructional design and learning pathway development

• LMS/LXP administration and platform management

• Data analytics and insight generation

• Design thinking and learner experience focus

• Digital learning tools and technologies (including AI in L&D)

• Creative problem solving and innovation

• Strong stakeholder management and collaboration

• High ownership mindset with strong accountability for end-to-end delivery

#LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

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Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.

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