Data and Systems Analyst - Product Performance

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Doing now what patients need next. Near Patient Care is committed to helping people with diabetes everywhere in the world think less about their daily diabetes routine, so they can get true relief, day and night. We offer a broad portfolio of solutions for both people with diabetes and their professionals - from blood glucose monitoring to information management to continuous glucose monitoring. Our aim is to offer innovative products, services and comprehensive solutions for convenient, efficient and effective diabetes management.

The Opportunity

As a Data and Systems Analyst, you will be a vital driver of digital excellence within the Near Patient Care Indianapolis Product Performance team. In this role, you will bridge the gap between high-tech manufacturing and IT infrastructure, taking ownership of commercial off-the-shelf (COTS) applications and driving the automation of our production processes. This is an ideal opportunity for a proactive, analytical problem-solver who enjoys working independently to investigate cutting-edge technical solutions, while seamlessly collaborating with cross-functional and global networks to turn complex manufacturing data into actionable business intelligence.

What You Do

• Individual will assist the Near Patient Care Indianapolis Manufacturing Product Performance team manage software applications relevant to our manufacturing processes.

• You develop reports and other visualization techniques and analyze and interpret data to provide recommendations for process improvements

• You work independently to learn and investigate solutions; while also capable of collaborating and learning from other team members

• You exchange technical information with employees from other sites and form a network.

• Administer COTS applications to ensure proper execution and performance

• May interact with IT teams regarding technologies such as: Active Directory, Windows Server, SQL, Oracle, VMWare, Cisco switches and firewalls

• Use ServiceNow for incident management and change management

• You will attend, support and/or plan team meetings and workshops to build and maintain an understanding of ongoing activities and projects

• You will investigate and drive further automation and simplification of current processes

• You will support teams to manage complex system structures and interfaces
   

Competencies:

• Experience successfully managing medium to large scale improvement projects and in successfully interacting with all levels of the organization

• Ability to effectively negotiate and influence others

• Strong written and verbal communication skills

• Ability to effectively communicate complex technical problems to both technical and non-technical audiences

• Ability to multitask, prioritize and be detail-oriented

• Ability to work well in a self-managed or team environment

• Strong analytical thinking and problem solving mindset

Who You Are

• Bachelor’s degree in Math, Engineering, IT or related field

• Proficient with SAS or other data analysis and visualization tools (e.g. R, R shiny)

• 3+ years professional experience in a related field; OR 1 year with a Master’s degree
   

Preferred

• Familiarity with ServiceNow

• Knowledge of laboratory data systems and quality analytics

• Strong understanding of networking concepts  (VLAN’s, SNMP, subnets, switches, firewalls)

• Proven troubleshooting skills in a manufacturing context

This is an onsite role in Indianapolis. Relocation benefits are not available.

The expected salary range for this position based on the primary location of Indianapolis, IN is $65,100 - $120,900 Annual.  Actual pay will be determined based on experience, qualifications and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance, as well as participation in a long-term incentive program.  This position also qualifies for the benefits detailed at the link provided below. Benefits

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.