Data Analytics Lead

Business Introduction :
At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success. We’re uniting science, technology, and talent to get ahead of disease together.
Find out more:
Our approach to R&D


Position Summary:
The Data Analytics Lead is a global role within Written Standards and Compliance Learning (WS&CL), responsible for maintenance and creation of dashboards and tools, contributing to the overall efficiency and compliance of R&D operations.  This role will focus on the development, analysis, and reporting of data-driven insights to enhance decision-making, enable inspection readiness, and optimize learning management, procedural document management and processes related to written standards management.  The Data Analytics Lead will ensure data integrity, provide actionable insights, and contribute to the continuous improvement of learning systems, document systems and compliance frameworks.

Key Responsibilities:
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Develop and maintain data analytics frameworks to support compliance training, learning management system (GLMS), document management system and processes related to written standards.

• Collaborate with the R&D business groups to create global reports, metrics, and KPIs for R&D business groups, process governance team and compliance learning team

• Design, build, and maintain interactive Power BI dashboards to provide real-time insights into compliance metrics, GLMS data, training compliance, training matrix, curriculum completion rates, and process key performance indicators (KPIs)

• Analyze data trends and provide actionable insights to enable inspection readiness and improve compliance training and process efficiency

• Support the R&D Learning System Director in defining and implementing metrics and KPIs related to compliance training and learning administration activities

• Support the WS&CL leadership team in defining and implementing metrics and KPIs related to process excellence and document management activities

• Provide data-driven recommendations for process improvements and system upgrades to enhance dashboards and reports functionality and end-user support

• Ensure data accuracy and integrity in compliance training and document management reports and metrics for inspection readiness

• Lead continuous improvement initiatives related to data analytics processes and tools supporting the learning system, document management and process excellence system

• Act as the primary point of contact for all data analytics matters, providing technical expertise and support to stakeholders across R&D functions

Basic Qualification :
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• 7+ years of experience in data analytics and business intelligence roles

• 3+ years of business partnering and business analysis experience collaborating with Global Process Owners, Function Leads and SMEs to define, develop and implement metrics and KPIs that enable health checks and continuous improvement across R&D, Global Health and Chief Patient Organization (areas such as Clinical Operations, Regulatory, Safety, Quality, Specialty Research Units and Biostatistics).  

• In-depth experience of implementing a compliance training dashboard and training-matrix tool to improve inspection readiness and streamline learner identification and assignment for a large, complex transformative organization. 

• Adept in defining evolving requirements and built tools for annual training-record reviews, periodic R&D procedural-document reviews, and logs supporting ongoing clinical-trial conduct.  

• Led periodic review, refresh and reporting of measures for a department-wide data hub and control tower and deploy a suite of decision-support tools for senior leaders.

• Strong understanding of compliance training and learning management systems (SAP SuccessFactors), Document Management systems (Veeva) and Process Management system like Find-IT

• Proficiency in data visualization tools (e.g., Power BI, Power Apps, Power Automate, Tableau) and data transformation (eg: Microsoft Azure, Azure SQL, Databricks)

• Working knowledge in Smartsheet, SharePoint, and interfaces with Power Platform

• Experience in managing and analyzing large datasets ensuring optimal system performance and accuracy following organizational changes  

• Ability to lead in a global, multicultural and cross-functional environment

• Proven ability to develop and implement data analytics frameworks and reporting systems, juggling multiple priorities across functions

• Strong problem-solving, critical thinking, innovation and analytical skills

• Minimum Level of Education: Bachelor’s Degree or equivalent work experience, specializing in Data Science/Analytics, Business Intelligence, Statistics, or related field

Preferred Qualification :
If you have the following characteristics, it would be a plus:

• Expertise in database management (e.g., Microsoft Fabrics, Azure Data Factory, Databricks or SQL)

• Strong verbal and written communication skills for presenting data insights to stakeholders

• Comprehensive understanding of cross-functional processes within R&D

• Knowledge of industry measurement standards for learning compliance, document management and process excellence

• Experience in project management and process improvement methodologies (e.g., Lean/Six Sigma)

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way.

GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable.

If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing askus@gsk.com, so that we can confirm to you if the job is genuine.