Customer Support Representative - Poland

· Address and resolve customer inquiries through multiple channels (phone, email, chat, etc.), delivering outstanding service in every interaction.<br> · Manage cases in the CRM system, including ticket resolution and data logging.<br> · Provide specialized support to our customers.<br> · Collaborate effectively with internal teams to ensure a seamless and satisfactory customer journey throughout the process.<br> · Gather and analyze customer feedback to identify opportunities for improving processes and services.